Hospitality Job Descriptions

The hospitality industry may have gone through testing times recently, but as business returns, the competition for hospitality staff is picking up. There is a broad range of positions under the hospitality moniker, ranging from cleaners to caterers, porters, receptionists, personal trainers, event coordinators, and hotel managers.

To hire employees with the relevant skills, experience, and qualifications, these need to form the basis of any good job description. To help you create the copy you need, we recommend using a job description template, which can be converted into a job advert, ready for posting on the UK’s most popular job boards and professional networking sites.

Here we provide examples of all the hospitality job descriptions you might need.

Housekeeping Job Description

Housekeeping professionals are responsible for undertaking various housekeeping and cleaning tasks.

Housekeeping job description example:

We are searching for Housekeeping staff to join our busy company. In this role, you will provide a range of housekeeping services, including vacuuming, changing sheets, mopping, and dusting.

We expect you to maintain consistent standards, follow health and safety guidelines, and maintain the supply inventory. Your responsibilities will include reporting maintenance issues and responding to customer requests.

To succeed in Housekeeping, you will work well within a team and be able to follow company policies and procedures. You will be trustworthy, physically fit, organised, and ideally have previous cleaning or Housekeeping experience.

View Housekeeping Job Spec

Cleaner Job Description

Cleaners perform numerous cleaning activities, usually on commercial premises or within people’s homes.

Cleaner job description example:

Our cleaning business is hiring a Cleaner who will join our team of professional cleaning technicians. Your duties and responsibilities will include cleaning floors, windows, work surfaces, walls, and bathrooms.

In this role, you will empty rubbish bins, restock bathroom supplies and maintain the cleaning supplies inventory. You will report to management, ensure the highest hygiene standards, and maintain cleaning tools and equipment.

To be successful as a Cleaner, you will have previous experience and familiarity with cleaning chemicals, supplies, and equipment. You will be able to work without supervision, stick to schedules, be trustworthy, and communicate with clients in a professional manner.

View Cleaner Job Spec

Catering Assistant Job Description

Catering Assistants work in commercial kitchens as a member of the culinary team.

Catering Assistant job description example:

Our catering establishment is seeking a Catering Assistant to join our culinary team. In this role, you will wash, prepare, peel, and chop raw ingredients in a dedicated food processing area.

We expect you to accept inventory and organise consumables and supplies. You will also load and unload the commercial washing equipment, clean the food processing area, and assist chefs as directed.

To succeed as our Catering Assistant, you will have a diploma in catering or similar experience. You will have excellent health and safety knowledge, follow procedures, and work as part of a team.

View Catering Assistant Job Spec

Hotel Receptionist Job Description

Hotel Receptionists are responsible for manning the front desk and greeting hotel guests.

Hotel Receptionist job description example:

Our hotel is looking for a Hotel Receptionist to greet and welcome guests into our accommodation. You will work in the reception area and book guests into the hotel on their arrival.

Your duties will include taking reservations by telephone or in person. You will ensure the front desk is tidy and organised, undertake bookkeeping duties, accept payments, resolve customer complaints, and provide high guest satisfaction.

Our Hotel Receptionist will need excellent communication skills and good working knowledge of Microsoft Office. You will require outstanding organisation, problem-solving, and multitasking skills.

View Hotel Receptionist Job Spec

Porter Job Description

Porters work within hotels and resorts and carry guest’s luggage to their rooms.

Porter job description example:

Our resort is hiring a Porter who will move guest’s luggage to their room as part of their orientation experience. Representing the resort’s brand, you will provide a polite and courteous service.

In this role, you will greet guests in the lobby and answer any questions they pose. When guests leave, you will transport their bags to their cars. Your duties will also include explaining room features, delivering newspapers to rooms, and parking guest’s vehicles.

To succeed, you will need to be physically fit, have a positive and upbeat manner, have strong communication skills, and appear approachable.

View Porter Job Spec

Hotel Manager Job Description

Hotel Managers oversee the running of the hotel and its staff, managing budgets and arranging staff training.

Hotel Manager job description example:

Our hotel is looking for a Hotel Manager to be responsible for marketing, staff, training, and accommodation standards. In this position, you will ensure the hotel’s smooth running and guests’ satisfaction.

We expect you to recruit employees, arrange their training, manage budgets, create financial reports, and plan maintenance. You will also ensure the hotel maintains all health and safety standards.

The ideal candidate will have a hospitality or hotel manager qualification and previous experience. You will have strong leadership skills and proficiency in managing financial budgets.

View Hotel Manager Job Spec

Lifeguard Job Description

Lifeguards work in leisure facilities and ensure the safety of customers who use their swimming pool.

Lifeguard job description example:

Our business is hiring a Lifeguard to ensure the safety of our customers in the swimming pool. You will share and enforce our policies, assist with providing swimming lessons, and stop unsafe pool user actions.

As our Lifeguard, you will monitor your designated area and inspect showers, locker rooms, and restrooms. You will maintain records and reports, respond to emergencies, and administer first aid.

The individual we hire will have completed Lifeguard training and be AED, First Aid, and CPR certified. You will be physically fit, able to work a rotating shift pattern and be 16 years or older.

View Lifeguard Job Spec

Personal Trainer Job Description

A Personal Trainer works with individuals to help them achieve their fitness goals.

Personal Trainer job description example:

Our organisation is recruiting a Personal Trainer to assist our clients in attaining their fitness and health goals. In this role, you will guide and motivate clients, provide nutritional and health advice and maintain client records. 

We expect you to maintain our positive environment and create challenging sets to ensure client’s satisfaction. You will make fitness assessments, set training plans and ensure health and safety is maintained.

Our ideal candidate has a personal training qualification, excellent interpersonal skills, and a highly motivated and engaging attitude.

View Personal Trainer Job Spec

Event Coordinator Job Description

An Event Coordinator is responsible for managing events throughout the whole planning and management process. 

Event Coordinator job description example:

Our organisation is seeking an Event Coordinator to oversee all elements of planning and running our events. As our Event Coordinator, you will determine the scope and budget for each event with senior management and secure all details. You will organise the venue, entertainment, food services, and transportation.

We expect you to hire and manage staff for the event and manage each event phase to ensure everything runs smoothly. You will negotiate vendor contracts, closeout invoices, and process payments for event suppliers.

To succeed, you will need a Bachelor’s degree in hospitality or similar, previous experience in event planning, and excellent communication skills.

View Event Coordinator Job Spec

Beauty Therapist Job Description

A Beauty Therapist carries out various beauty treatments for the body and face. They work with clients in a salon and enhance their physical appearance with facial, skin, and body treatments.

Beauty Therapist job description example:

We are recruiting a Beauty Therapist to join our busy salon team. As a Beauty Therapist, your responsibilities will include consulting with clients, advising on the best treatments, and answering all customer questions on beauty treatments. You will need to ensure that all instruments and salon tools are sterilised between uses and recommend appropriate body and skincare routines to clients.

We expect you to perform various massages, facial and body hair removal treatments, and skin therapies such as facials and peels. You will also provide manicures and pedicures and sell beauty products.

To be successful in this role, you will need to complete an NVQ in Beauty Therapy and work flexible hours. Superb knowledge of skin biology, cosmetics, and physiology and exceptional customer service skills are essential.

View Beauty Therapist Job Spec

Sports Coach Job Description

A Sports Coach helps participants in a particular sport reach their potential. They can work with an individual, team, community group, or with students at a school.

Sports Coach job description example:

We are seeking a highly motivated and enthusiastic Sports Coach to work with our participants. Your responsibilities include teaching various sports skills and enhancing performance through mentoring and coaching. You will teach different tactics and sporting techniques to help people reach their potential.

We expect you to schedule and manage team practices, maintain sports equipment and encourage team building through activities. You will ensure players act with good sportsmanship and promote fair play.

Our ideal candidate has a Bachelor’s degree in sports science and a flexible and patient attitude. Superb organisational skills and the ability to build relationships are essential.

View Sports Coach Job Spec

You can view job descriptions for all roles here.

Hospitality Job Descriptions