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Key Roles And Responsibilities In Transportation And Logistics

Key Roles and Responsibilities in Transportation and Logistics

Post Series: Job Description Roles and Responsibilities

The Transportation And Logistics industry encompasses various jobs, including warehouse workers, delivery drivers, logistics managers, and cabin crew.

Workers with the skills to perform these roles for companies are in high demand. So, your transportation and logistics job descriptions that advertise your vacancies need to cover the duties to be performed, or you will attract an inbox full of unqualified applications that take a great deal of time and effort to sort and review.

What does a Transportation and Logistics person do?

Your transportation and logistics job descriptions detail the supply chain functions and how they fit in your logistics and distribution culture. Distribution, warehousing, and logistics management company’s need to ensure their workforce consists of the best mix of experience and skills to ensure transportation activities are effective and meet any safety and legal requirements.

Depending on the company type and size, logistics employees oversee:

  • Supply chain management and the order cycle
  • Transport costs, schedules, and delivery times
  • Inventory management of goods and raw materials
  • Business development
  • Service automation
  • Health and safety
  • Inventory and stock auditing
  • Transporting goods or people to their destinations safely
  • Loading and unloading finished goods
  • Moving products or equipment in and out of storage

Transportation and Logistics skills

Essential Skills For The Whole Supply Chain

To ensure your company meets its strategic objectives and complies with best practices and legal requirements, you need to hire supply chain staff with the right skills.

To complete their essential tasks, transport and logistics workers need hard and soft skills and companies should prioritise hiring individuals with:

  • Interpersonal and communication skills
  • Customer services skills
  • Employee management (Logistics Manager / Transport Manager / Logistics Coordinators)
  • Specialist business sector or industry knowledge
  • Geography and location knowledge
  • Data analysis
  • Organisation
  • An innovation and solutions-orientated mindset
  • Accountability

How to hire an Transportation and Logistics person

How To Hire For Transport And Warehousing

Job advertising for transportation and logistics will vary depending on the company sector, positions, and skills you need. Your company will need to implement a hiring strategy that encompasses advertising on general and specialist transport and logistics job boards, social media, and word of mouth referrals.

Your hiring strategy might also include having a presence at industry conferences and online with career, resources, and certification bodies.

Vital elements that will affect hiring success include writing an effective job description and selecting the correct job title. Elements to include in the job description include training, qualifications, and other aspects of specialised roles. You should also state if you are hiring for temporary, permanent, or self employment positions.

Flat fee recruitment solutions continue to deliver the best results when hiring a logistics manager, transport manager, driver, or customer support staff.

What are the Transportation and Logistics roles?

The duties of the transport department are completed by specialists in roles titled as:

  • Logistics Manager
  • Transport Manager
  • Cabin Crew
  • Delivery Driver

Transportation and Logistics roles and responsibilities

If you are unsure where to start creating your job descriptions, we present the roles and responsibilities you should include.

Roles of a Warehouse Worker

Warehouse Workers conduct a wide range of duties storing, retrieving and moving stock, supplies, and products. Qualifications are not required to perform the role. However, a forklift truck license is sometimes needed.

Warehouse roles and responsibilities:

  • Accepting deliveries from companies and checking packages for signs of damage
  • Packing and wrapping items in preparation for dispatch
  • Monitoring stock levels, conducting checks, and reporting discrepancies
  • Maintaining clear aisles and adhering to health and safety practices
  • Following picking lists and entering data into warehouse databases
  • Maintaining stated productivity and quality levels

View a complete Warehouse Job Description here.

Roles of a Warehouse Operative

The duties of a Warehouse Operative include picking stock to complete orders. Attention to detail and physical fitness are desirable traits for these active roles.

Warehouse Operative roles and responsibilities:

  • Accepting stock into the warehouse 
  • Preparing stock with shipping labels for dispatch
  • Performing inventory checks
  • Maintaining clear aisles and reporting worn or damaged racking or machines
  • Using a forklift truck to move palletised goods in and out of storage
  • Lifting heavy objects or light objects repetitively 

View a complete Warehouse Operative Job Description here.

Roles of Cabin Crew

Cabin Crew candidates are usually required to be at least eighteen and must meet set criteria to perform the role and ensure passenger safety. A minimum reach, medical, and background check must all be passed to work in the high-responsible role.

Cabin Crew roles and responsibilities:

  • Welcoming flyers onto the aircraft and directing them to their seats
  • Demonstrating the correct use of safety and emergency equipment
  • Administering first aid to passengers
  • Serving refreshments and selling duty-free products
  • Performing cabin checks and pre-flight reports
  • Maintaining order in the cabin and enforcing the pilot’s instructions

View a complete Cabin Crew Job Description here.

Roles of a Delivery Driver

Delivery Drivers may require a HGV license depending on the vehicles operated and the type of employer. Applicants should be well-versed in road and transportation law and have a clean record.

Delivery Driver roles and responsibilities:

  • Loading and transporting items
  • Delivering goods to assigned persons
  • Reviewing orders to ensure all items are correct and the customer is satisfied
  • Helping load and unload delivery and transport vehicles
  • Answering questions and dealing with customer complaints
  • Preparing documents and reports for deliveries

View a complete Delivery Driver Job Description here.

Roles of a Logistics Manager

Logistics Managers oversee the distribution activities within a business. Applicants will usually require a degree in logistics or business administration. Alternatively, industry knowledge and previous leadership experience are also acceptable.

Logistics Manager roles and responsibilities:

  • Planning and overseeing logistical operations
  • Managing the order cycle
  • Negotiating with clients and customers
  • Handling client account contracts
  • Supervising logistics staff and resources
  • Planning delivery routes and ensuring quality
  • Preparing budgets and managing costs
  • Customers and suppliers management

View a complete Logistics Manager Job Description here.

Roles of a Warehouse Manager

Warehouse Managers will usually require a Bachelor’s degree in business administration or logistics. To succeed in this career, you will need previous warehouse experience and good leadership and management abilities.

Warehouse Manager roles and responsibilities:

  • Managing warehouse staff 
  • Overseeing deliveries of incoming goods
  • Organising distribution and warehouse maintenance activities
  • Monitoring and ensuring all operations comply with operational policies
  • Maintaining a safe and secure working environment
  • Planning staff rotas and overseeing training

View a complete Warehouse Manager Job Description here.

Transportation and Logistics FAQs

Here we answer your questions on supply chain management.

What is a logistics manager and transport manager responsible for?

A transport and logistics manager will manage and coordinate staff, ensure customers receive excellent service, manage and reduce costs, provide training resources, and manage storage levels.

What qualifications should a logistics manager have?

In larger units and companies, a logistics management position may be filled by an individual with a pre entry postgraduate qualification, HND, or degree in logistics or supply chain management.

Transportation and Logistics roles – The responsibilities of all Transportation and Logistics roles

If you are an employer of transport staff and need to create a job description for recruitment, you can discover what each role is responsible for by viewing the resources below:

View all Transportation and Logistics job descriptions responsibilities here.

The responsibilities of all professions

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