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What Are The Duties, Tasks, And Skills To Include In Bar And Restaurant Job Descriptions

What Are The Duties, Tasks, And Skills To Include In Bar And Restaurant Job Descriptions

A bar and restaurant job description is a crucial document that has an essential role in the hiring and recruitment process. Comprising bar and restaurant tasks, skills, job duties, and responsibilities, the job description can be used to create a job advert, during interviews and candidate screening, and also later on during appraisals and performance reviews.

Considering these points, it is clear that you need to write a good bar and restaurant job description that is as close to perfect as possible. With this in hand, you have the first part of the recruitment solution you need to hire an outstanding candidate that will ensure your business’s success.

But where do you get started?

In this explainer, we discuss:

  • What Is A Bar And Restaurant Job Description?
  • How To Write Bar And Restaurant Job Descriptions
  • Bar And Restaurant Duties And Responsibilities To Include In A Job Description
  • Bar And Restaurant Tasks To Include In A Job Description
  • Bar And Restaurant Skills To Include In A Job Description
  • How To Engage Bar And Restaurant Candidates
  • How To Use Hiring People’s Bar And Restaurant Job Description Templates

What Is A Bar And Restaurant Job Description?

What Is A Bar And Restaurant Job Description

A bar and restaurant job description is a document that sets out the role’s duties, tasks, and key skills. Putting these in black and white is vital and will help you find the ideal bar person or restaurant staff for a position that directly affects the customer experience, your sales and profit, and your team.

An effective job description should be transparent and clearly set out who you are, who you want, what they will do, and why hospitality industry personnel might want to work for you. It helps tremendously to use language and jargon that connects with and engages your audience.

When you get all of this right and include the best words to use when writing restaurant and bar job descriptions, you will get job applications from qualified candidates that closely match your ideal person profile.

You can read more about Why It Is Important To Define What People Do In Their Jobs here.

How To Write Bar And Restaurant Job Descriptions

What To Include On Job Boards In A Bar And Restaurant Server Job Description

When writing a front-of-house or back-of-house job description either for advertising a job or an internal job specification, you need to focus on 5 main criteria:

  1. What are the key jobs, tasks, and duties required for a bar and restaurant position
  2. Consider all the job responsibilities required for a bar and restaurant role
  3. What key skills the person must have for the job
  4. What personality traits the person must have to work in the bar and restaurant industry
  5. Appropriate and relevant education and qualifications

These five criteria should help you build a picture of your ideal candidate. Good questions to consider that will help you write a concise bar manager or restaurant server job description that stands apart from others (essential in the current competitive job market), and attracts candidates of a high calibre, include:

  • What value does this role bring to your customer or kitchen team?
  • How does the role align with your company culture, values, and mission?
  • How does this role differ from other positions?
  • How is this role similar to other positions?
  • What are the minimum bar and restaurant skills or transferable skills?
  • What are examples of your goals, standards, and targets?

Suppose you are not hands-on with hospitality management or highly familiar with the company’s food, drinks, or services. In that case, it can help to interview one of your bar or restaurant managers, the head chef, or an experienced food server to gain a greater understanding of the role.

A word about jargon: The phrase ‘jargon’ has good and bad connotations, and if it isn’t carefully considered, it may deter suitable candidates from applying. Ask yourself if words and phrases are company or industry exclusive or recognisable by individuals who may have valuable transferable skills refined in an alternative business sector.

Furthermore, if you are hiring for senior-level positions, such as bar manager or restaurant manager, you should expect candidates to have a greater vocabulary and understanding of industry jargon. However, if you are hiring entry-level back or front-of-house staff, consider being as straightforward and transparent as possible.

Bar And Restaurant Duties And Responsibilities To Include In A Job Description

Bar And Restaurant Duties And Responsibilities

Bar and restaurant duties are the must-do essential functions and high-priority responsibilities of the role. These are the job aspects that you will likely govern the person’s performance on, and as you can imagine, they differ significantly depending on the level of seniority, the role’s function, and whether it is front or back of house.

THE JOB RESPONSIBILITIES REQUIRED FOR A BAR AND RESTAURANT ROLE

Bar and restaurant responsibilities and job duties might include:

  • Serving food
  • Serving drinks orders
  • Food preparation
  • Preparing alcoholic beverages
  • Taking food and drinks orders
  • Ensuring high customer satisfaction levels
  • Maintaining a clean food prep and bar area
  • Clearing tables
  • Managing people, training, performance, and motivation (bar manager, restaurant manager, head chef, bar supervisors, etc)
  • Hiring staff (bar and restaurant owner)

These duties are pretty generic, but you can make the job’s duties more engaging and meaningful by saying how the responsibility should be accomplished. For example, ‘You will be responsible for delivering excellent service by greeting customers, serving them efficiently, promoting new dishes, and answering customer questions.’

Bar And Restaurant Tasks To Include In A Job Description

Bar And Restaurant Tasks

The tasks of bar and food service staff are any other activities that they complete occasionally or on a daily basis. These are usually subsidiary tasks such as administrative tasks and activities required to complete job duties.

It is tempting to leave some of the more ‘mundane’ tasks out to make your jobs sound more attractive, but this can lead to trouble down the road as you may recruit an individual that is not a perfect match or willing to carry out certain tasks. If you hire the wrong candidates for your business, its employees, customers, reputation, and financial performance may suffer. The employee might leave your company, and you are back to square one, requiring another investment in recruitment and training.

If you get to the end of the process outlined here and find that your job description is too long and concise has gone out the window, it is time to review your first draft. To bring things back into line, you should delete unnecessary phrases and fluff, remove prepositional phrases, focus on what is role critical, and refrain from putting your entire ‘about us’ page in your content.

THE IMPORTANT TASKS OF THE POSITION

Important tasks of a busy restaurant or bar might include:

  • Taking payment for customer orders
  • Balancing the till/reconciling banking
  • Abiding by food safety guidelines
  • Managing inventory and stock
  • Updating marketing materials and signage
  • Confirming the age of customers buying alcohol
  • Emptying rubbish bins
  • Asking for customer feedback
  • Adjusting the seating for larger groups

Bar And Restaurant Skills To Include In A Job Description

Bar and restaurant skills are defined as hard or soft skills. Soft skills are more general and can include desirable personality traits, such as excellent customer service skills and numeracy. Hard skills usually prove a person’s knowledge or their aptitude and include professional qualifications, certifications, accreditations, or previous experience.

Where on-the-job training is given, soft skills may have greater importance, although a good standard of English and maths achieved through formal education is always highly desirable.

THE PERSONAL SKILLS THE PERSON MUST HAVE FOR THE JOB

The relevant skills or personal traits a good restaurant and bar candidate should demonstrate include:

  • Friendly attitude
  • Good communication skills
  • Customer service skills
  • Good memory
  • Physically fit
  • Active listening
  • Numeracy
  • Excellent interpersonal skills
  • Decision making
  • Time management
  • Ability to handle stress
  • Integrity
  • Receptiveness
  • Coaching and mentorship
  • Team-working and collaboration
  • Problem-solving skills
  • Objectivity
  • Planning and organisation
  • Committed
  • Adaptable
  • Influential
  • Multitasking
  • Detail orientated/attention to detail
  • Market research, marketing, and presentation skills (managers)
  • Motivational leadership (managers and supervisors)
  • Business acumen (managers)

THE HARD SKILLS THE PERSON MUST HAVE FOR THE JOB

The hard skills, formal education, and qualifications depend on the role and level of seniority, but might include:

  • Level 3 Diploma in Advanced Professional Cookery
  • Level 3 Diploma in Hospitality Supervision and Leadership
  • Level 4 Diploma in Professional Culinary Arts
  • Level 4 Diploma in Hospitality Leadership
  • A Bachelor’s Degree in Business Administration
  • Experience using a POS system
  • Computer and MS Office proficiency

How To Engage Bar And Restaurant Candidates

As a final note for employers and recruiters, it is crucial to remember that while a job description is about what and who you want, describing this alone will not create an inbox full of eager candidates willing to comply. A good job description and job advert must go beyond the duties, skills, education, qualifications, tasks, and traits that you want and communicate the position’s value to job seekers.

Large and small restaurants should convey its employee value propositions to engage candidates, highlighting both monetary and other benefits. Benefits that will entice qualified job seekers to apply might include:

  • Stating the average salary range (find the average salary here) rather than saying ‘competitive salary’
  • Focusing on work-life balance
  • Flexible working – does the role have a remote element (managers) and is the shift pattern flexible or suitable for a person who studies or has other commitments during the day
  • Further training opportunities
  • Career development opportunities
  • The quality of facilities, equipment, or services
  • How the company’s values align with those of employees or its customers

How To Use Hiring People’s Bar And Restaurant Job Description Templates

We have a job description template available for all bar and restaurant jobs. You should pick the job description example most appropriate to your roles and job titles, considering what job seekers may search for on job boards and in search engines.

Once you have selected your sample job description template, download it, personalise it, or convert it to a job advert. From here, you can post/advertise your job across our network of general, niche, and geographical job boards.

FIND YOUR BAR AND RESTAURANT JOB DESCRIPTION BELOW:

BARISTA JOB DESCRIPTION

The Barista title is held by a person whose duties include preparing refreshments such as tea and coffee. Maintaining a friendly attitude; tasks may involve serving customers, taking orders and payments, cleaning the service area, and ensuring excellent food safety and hygiene standards.

Barista Job Description Example

BARTENDER JOB DESCRIPTION

The Bartender job describes a role where the functions include taking drink orders, mixing and serving drinks, and accepting payment. Further duties include confirming the age of customers requesting alcoholic beverages, managing stock, and ensuring food safety standards. Bar staff must communicate effectively, and shifts may consist of slow and busy periods.

Bartender Job Description Example

WAITER JOB DESCRIPTION / RESTAURANT SERVER JOB DESCRIPTION

The Waiter title defines the person whose duties are front of house. Delivery excellent customer service; their tasks include serving food, promoting menu items, listening to customer concerns, liaising with bar staff and back-of-house workers, clearing tables, preparing bills, and taking payments.

Waiter Job Description Example

CHEF JOB DESCRIPTION

The Chef title is held by a professional with extensive experience and culinary skills. They complete various tasks such as preparing meals, directing kitchen porters, designing seasonal menus using seasonal ingredients, ensuring food safety, setting up the kitchen, and conducting food prep.

Chef Job Description Example

KITCHEN PORTER JOB DESCRIPTION

The Kitchen Porter title describes a person whose duties include cleaning tasks before, during, and after service. They unpack deliveries and move stock into food storage areas, clean dishes and prep stations, empty rubbish bins, and assist cooks and chefs with food preparation.

Kitchen Porter Job Description Example

SOUS CHEF JOB DESCRIPTION

The Sous Chef title defines an individual who works with the head chef, producing dishes to attract customers following current trends and seasons. They also recruit and train staff, meet customers and resolve complaints, create staff schedules, monitor stock, and order ingredients and supplies.

Sous Chef Job Description Example

RESTAURANT MANAGER JOB DESCRIPTION

The Restaurant Manager role requires a person with extensive restaurant and business administration experience. They oversee restaurant servers, bar staff, and cooks. Duties include setting budgets, recruiting staff, resolving customer complaints, opening and closing the restaurant, ordering equipment, and producing menus with the head chef.

Restaurant Manager Job Description Example

BAR MANAGER JOB DESCRIPTION

The Bar Manager title is held by a professional with extensive bar area experience. A bar manager oversees the tasks and performance of bar staff, enforces standards, motivates bar staff, creates rotas, authorises annual leave, plans promotional events, and ensures the team is delivering excellent customer service.

Bar Manager Job Description Example

BAR STAFF JOB DESCRIPTION

The Bar Staff role is held by a person who may greet customers and serve non-alcoholic and alcoholic drinks. Often working in a fast-paced environment, bar staff tasks include mixing drinks, confirming the age of customers ordering alcohol, maintaining a clean bar area, re-stocking the bar, taking payments, and reconciling the cash register.

Bar Staff Job Description Example

KITCHEN ASSISTANT JOB DESCRIPTION

The Kitchen Assistant title is given to a person who assists the culinary team. They help line cooks prepare meals and desserts, wash pots and pans, accept stock, empty bins, follow food safety regulations, and carry out any chef-requested tasks.

Kitchen Assistant Job Description Example

CHEF DE PARTIE JOB DESCRIPTION

The Chef De Partie job title is given to an employee who works under the head chef, taking responsibility for a particular kitchen section. They use their business and culinary skills to prepare menus, cook and plate dishes, order stock for workstations, train junior staff, and communicate shortages.

Chef De Partie Job Description Example

WAITRESS JOB DESCRIPTION / RESTAURANT SERVER JOB DESCRIPTION

The Waitress job title describes a person who will deliver food and assist customers. They greet and seat restaurant patrons, take orders, present bills, and take payments. As a food server, they are tasked with delivering food to tables and checking customers’ satisfaction. They may work in a high-pressure environment and require excellent communication skills to give an exceptional dining experience.

Waitress Job Description Example

BAR SUPERVISOR JOB DESCRIPTION

The Bar Supervisor job title covers professionals whose duties include overseeing bar staff and bar operations. Their tasks include opening and closing the bar, ensuring it is staffed, planning promotional events, resolving complaints, auditing stock, reconciling the till, and preparing banking.

Bar Supervisor Job Description Example

FURTHER BAR AND RESTAURANT JOB DESCRIPTION EXAMPLES

Further Resources For Employers And Hiring Managers

If you are not quite ready to submit your job advert and are at the beginning of the hiring process, we recommend reading:

Bar And Restaurant Job Description FAQS

Here we answer your questions on bar and restaurant roles, job titles, duties, and skills.

WHAT DOES A BAR AND RESTAURANT PERSON DO?

A bar and restaurant person provides a drinks and food service, with tasks either back or front of house. They may serve customers as a professional food server or prepare dishes in the kitchen.

WHAT ARE THE BAR AND RESTAURANT ROLES?

Bar and restaurant roles include bar manager, restaurant manager, head chef, bar person, waiter, waitress, sous chef, etc. If you have a bar or restaurant vacancy, advertising on job boards will help you find qualified candidates.

Duties, Tasks, And Skills For Different Sectors

Find the duties, tasks, and skills for different sectors and job descriptions:

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