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Administrative Manager Job Description

What does an Administrative Manager do?

An Administrative Manager works in an office of a company or organisation in any business sector. Administrative Manager responsibilities include establishing office policies and procedures, preparing reports, handling disciplinary issues, and managing budgets. Administrative Managers typically report to senior management.

Our Administrative Manager job description includes the Administrative Manager responsibilities, duties, skills, education, qualifications, and experience.

Administrative Manager Example


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If you need an example job description for an Administrative Manager download the one below, alternatively we have many other Office Administration job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Administrative Manager do?

Administrative managers supervise administrative team members and ensure that daily office operations are performed in a seamless and efficient manner. These professionals may also be known as administration managers.

Administrative Manager Role

Administrative Managers supervise administrative team members and ensure that daily office operations are performed in a seamless and efficient manner. These professionals can be  known as Administration Managers.

We are recruiting for an Administrative Manager to oversee and manage our administrative department, operations and staff members. Working as Administrative Manager you will establish, evaluate and change department controls and systems, you will review reports and interpret data, and hire, train, monitor and direct employees while ensuring that the department and office operates efficiently and smoothly.

We expect you to handle office tasks or direct support staff members as they answer phones, collect and distribute mail, organise and store information or paperwork, set up meetings, and make travel arrangements.

To succeed as an Administrative Manager, you should commit to supporting the administrative staff members and improving department operations. You should be analytical, creative, organised, and detail-oriented.

Administrative Manager Duties

  • Ability to analyse information and develop effective solutions.
  • Strong planning, critical thinking, problem solving, and task and time management skills.
  • Excellent interpersonal, leadership, coaching, and verbal and written communication skills.
  • Proficiency office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.
  • Bachelor’s degree in Business Administration or related field may be preferred.

Administrative Manager Requirements

  • Direct and evaluate administrative department operations and staff members to ensure the business operates in a smooth, efficient manner.
  • Establish and enforce department regulations, guidelines, budgets, and timelines.
  • Manage staff as they perform office tasks, which include answering phones, greeting and directing visitors, making arrangements for meetings or travel, and distributing mail.
  • Develop, analyse, review, and implement administrative department systems and controls.
  • Train, hiring, coaching, and leading support staff members.
  • Create, review and report department data and using this information to solve potential problems or strengthen performance.
  • Ensure that information and records are organised and stored in the proper manner.
  • Oversee the maintenance, repair, or replacement of office equipment and machines.
  • Assist with the office space design and instilment.
  • Ensure that the office systems, controls, policies, procedures, and workspaces are in compliance with current regulations or legislation.
  • Ability to analyse information and develop effective solutions.
  • Strong planning, critical thinking, problem solving, and task and time management skills.
  • Excellent interpersonal, leadership, coaching, and verbal and written communication skills.
  • Proficiency office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.
  • Bachelor’s degree in Business Administration or related field may be preferred.

Administrative Manager Qualifications

The education and qualifications for an Administrative Manager job description might include the following:

  • A Degree in Business Management, Public Administration, Human Resource Management, or a relative field
  • Two A Levels
  • Five GCSEs/High School Diploma
  • MS Office proficiency

Administrative Manager Desired Experience

The relevant experience of an Administrative Manager might include working as an Office Manager or Administrative Executive, where the individual could develop their communication, leadership, and business management skills.

Administrative Manager Training

Possible training of an excellent Administrative Manager candidate might include:

  • Business Administrator Higher Apprenticeship
  • Level 3 Diploma in Business Administration
  • T Level in Management and Administration
  • Institute of Administrative Management Qualifications

How to write an Administrative Manager Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Administrative Manager Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Administrative Manager Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Administrative Manager Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Administrative Manager

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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