What does a Back Office Executive do?
A Back Office Executive may work in almost any business sector. Back Office Executive responsibilities include completing data entry tasks, providing administrative support, answering telephone calls, and creating reports. Back Office Executives work under the instruction of the Back Office Manager.
Our Back Office Executive job description includes the Back Office Executive responsibilities, duties, skills, education, qualifications, and experience.
Back Office Executive Example
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If you need an example job description for a Back Office Executive download the one below, alternatively we have many other Banking and Insurance job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Back Office Executive do?
Back office executives provide administrative and managerial support for the staff working in the front office of a company. Back office executives do not interact directly with clients but work behind the scenes to ensure the smooth running of the company. They perform key administrative duties as well as research, data analysis, and accounting functions.
Back Office Executive Role
We are recruiting for an experienced Back Office Executive to join our busy Back Office team. As our Back Office Executive, you will be reporting to the Back Office Manager and assisting with various administrative duties. This will include data management, project processing, market research, data analysis, finances, and administrative duties.
To succeed as a Back Office Executive, you should have extensive experience in office management, the ability to work as part of a team, and the ability to respond quickly to requests from management. A high performing Back Office Executive works quickly and efficiently to provide reliable support for management and the Front Office team.
Back Office Executive Duties
- Previous work experience as an Office Executive.
- Excellent organisational skills.
- Knowledge of computer operating systems and MS Office software.
- Working knowledge of CRM platforms.
- Ability to work as part of a team.
- High-level written and verbal communication skills.
- Basic knowledge of financial and accounting software.
- Familiarity with market research techniques.
- Bachelor’s degree in Business Administration or similar field.
Back Office Executive Requirements
- Perform market research.
- Gather and process research data.
- Perform basic admin duties including printing, sending emails, and ordering office supplies.
- Assist and coordinate with the sales team.
- Assist the Front Office team.
- Help with inventory control.
- Organise staff meetings and updating calendars.
- Process company receipts, invoices, and bills.
- Support management.
- Previous work experience as an Office Executive.
- Excellent organisational skills.
- Knowledge of computer operating systems and MS Office software.
- Working knowledge of CRM platforms.
- Ability to work as part of a team.
- High-level written and verbal communication skills.
- Basic knowledge of financial and accounting software.
- Familiarity with market research techniques.
- Bachelor’s degree in Business Administration or similar field.
Back Office Executive Qualifications
The education and qualifications of a Back Office Executive might include the following:
- At least two GCSEs, including English and Maths
Back Office Executive Desired Experience
The relevant experience of a Back Office Executive might include school-arranged work experience or employment in office-based roles such as sales or customer services.
Back Office Executive Training
Possible training of an excellent Back Office Executive candidate might include:
- Business Administrator Advanced Apprenticeship
- Level 2 Business and Administration
- Level 2 International Computer Driving Licence (ICDL) Certificate in IT User Skills
- Level 2 European Computer Driving Licence (ECDL)
- T Level Management and Administration
How to write a Back Office Executive Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Back Office Executive Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Back Office Executive Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Back Office Executive Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Back Office Executive
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