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Business Operations Manager Job Description

How to Hire a Business Operations Manager

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Business Operations Manager Job Description

Business Operation Managers are C-level executives who lead a company’s operational activities. Business Operation Managers design, execute and manage a company’s initiatives and operations, and normally report to the CEO.

We are hiring a driven Business Operations Manager to maximise the performance of our company’s operating capabilities; you will be required to oversee our marketing strategies and guaranty customer satisfaction. Working as our Business Operations Manager you will collaborate with management to execute business strategies, manage our operations and guaranty customer retention. You will play a pivotal role in creating the budget and employ strategies to protect our property and goods. We also expect you to manage financial policies and procedures and generate financial reports.

To be successful in this role you need to maximise profits by driving marketing initiatives to optimise sales while ensuring security of company assets. Ideal candidates are resourceful, visionary and driven.

Business Operations Manager Duties and Responsibilities

  • 5+ years experience successfully managing a complex enterprize’s human resources, finances, operations or strategies.
  • Proficient ability to manage complex budgets.
  • Proficient ethical leadership abilities.
  • Excellent communication skills, both written and verbal.
  • Outstanding people skills.
  • Ability to make projections three years into the future.
  • Bachelor’s degree in Business Administration.

Business Operations Manager Skills and Requirements

  • Collaborate with suitable parties to create budget.
  • Oversee money handling, accounting and bank processes.
  • Employ and manage strategies to ensure company’s growth.
  • Implement plans to address stock losses and theft.
  • Control company costs.
  • Generate financial reports.
  • Conduct performance reviews judiciously and motivating staff.
  • Effect better business practises.
  • Manage marketing initiatives.
  • Maximise operating potential to exceed customers’ expectations and company goals.
  • 5+ years experience successfully managing a complex enterprize’s human resources, finances, operations or strategies.
  • Proficient ability to manage complex budgets.
  • Proficient ethical leadership abilities.
  • Excellent communication skills, both written and verbal.
  • Outstanding people skills.
  • Ability to make projections three years into the future.
  • Bachelor’s degree in Business Administration.

How to write a Business Operations Manager Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

How to write a Business Operations Manager job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

Personalising Your Business Operations Manager Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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