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Care Coordinator Job Description

How to Hire a Care Coordinator

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Care Coordinator Job Description

Our organisation is searching for a Care Coordinator to join our healthcare team. As a Care Coordinator, you will be responsible for managing elderly and disabled patient’s care. You will oversee treatment plans, collaborate with other health care professionals, and help educate patients on their condition. Your duties will include assisting clients to complete paperwork, communicating with family members, maintaining the quality of care, and recruiting and training staff. The ideal candidate will have strong organisational skills, previous healthcare experience, and a degree in nursing, medical management, or business administration.

Care Coordinator Duties and Responsibilities

  • Organise the care team, training, and schedules
  • Ensure staff are aware of health and wellbeing policies
  • Administer medication in the home
  • Understand individual’s needs and treatment plans
  • Ensure patients have access to high-quality health information
  • Coordinate multidisciplinary teams

Care Coordinator Skills and Requirements

  • Appropriate training as set out by the Personalised Care Institute
  • A degree in nursing, medical management, or business administration
  • Excellent organisational skills
  • Decision making and planning skills
  • Awareness of patient safeguarding processes

Personalising Your Care Coordinator Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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