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Select Your Job      Description

2. Convert to a Job Advert

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Publish across our Job Boards


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Concierge Job Description

We are recruiting for a welcoming and professional Concierge to manage all client services. We require an experienced individual who can provide high-quality service to all our clients and understands the worth of superb customer service.

To succeed as a Concierge you will have a confident personality, enjoy working with clients and be equipped with excellent communication skills (written and verbal). You should also have a comprehensive knowledge of local businesses, travel selections, and entertainment scenes.

Concierge Responsibilities:

  • Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
  • Help with the organisation of on-site events including weddings, business fairs, and corporate meetings.
  • Greet clients when they enter the building and guide them to their designated areas.
  • Process important queries and manage customer expectations in a polite and friendly manner.
  • Complete exchanges and returns in a timely and professional manner.
  • Keep track of frequent clients and create a tailored experience based on their personal needs.
  • Answer telephones and monitor the switchboard.

Concierge Requirements:

  • Minimum of 2+ year’s client facing experience.
  • Basic computer literacy skills and talent for technology.
  • Advanced written and verbal communication skills.
  • Excellent knowledge of local attractions and establishments.
  • Polite, friendly and self-assured attitude.
  • Skills in multitasking and good time-management.

Download FREE!

To download Concierge Job Description today just enter your email address!

Download Job Description

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