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Counsellor Job Description

How to Hire a Counsellor

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Counsellor Job Description

We seek a counsellor who will be responsible for helping people overcome and manage emotional and mental health issues. As a counsellor, you will listen and question patients to gain an understanding of their problems, developing strategies that will improve their lives. Your duties will include treating, diagnosing, and helping patients by creating coping strategies. You will monitor and support patient progress, working with groups and individuals, providing access to community resources.

Counsellor Duties and Responsibilities

  • Diagnose patient’s emotional and mental disorders
  • Counsel community groups and individual patients
  • Evaluate patient’s during conversations and interviews to determine the right course of testing and examination
  • Develop a treatment plan with elements such as counselling, medication, or other services
  • Referring patients to resources such as treatment facilities, psychiatrists, or community services
  • Access patient needs and develop patient strategies
  • Maintain good working relationships with government resources, support networks, and community resources
  • Set patient goals and discuss treatment plans
  • Listen, encourage, and support patients
  • Assist patients and discuss experiences and emotions
  • Assist patients thru complex life challenges and changes
  • Educate patients on coping skills
  • Advise and guide patients as they make difficult decisions
  • Help patients with various issues such as substance abuse, anger management, bullying, depression, relationships, stress, and suicide

Counsellor Skills and Requirements

  • Counsellors
  • Counselling
  • Compassionate and caring
  • Excellent time management skills
  • Organised and able to prioritise
  • Comfortable in a fast-paced multiple-patient environment
  • Able to handle large amounts of files, dates, schedules, and information
  • Calm with a positive attitude
  • Self-motivated
  • Comfortable with building personal relationships and committed to helping others
  • Provide support thru mentorship and leadership
  • Bachelor’s or Master’s degree in psychology, clinical mental health counselling, marriage, family therapy
  • Licenced and regulated to perform counselling
  • Microsoft Office Suite and proficiency with Word, PowerPoint, and Excel
  • Able to work nites and weekends
  • Good interpersonal skills and communication skills

Personalising Your Counsellor Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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