How to Hire a DWP Work Coach
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DWP Work Coach Job Description
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We are seeking a DWP Work Coach to work within a busy department. In this role, you will help families and individuals strive to meet their financial goals and independence. Your duties will include using your sound judgement to make decisions, coaching individuals, working with people in the community, offering advice and support, and complying with legal regulations. The ideal candidate will be empathetic, persuasive, motivational, and compassionate.
DWP Work Coach Duties and Responsibilities
- Provide support to customers claiming Income Support
- Build positive relationships with customers
- Referring individuals for appropriate support
- Maintaining compliance with the Equity Act 2010
- Nurture job search effectiveness
- Provide quality help and advice
DWP Work Coach Skills and Requirements
- Able to coach and support customers
- Proven experience of local employment opportunities
- Excellent verbal and written communication skills
- Understanding of the Equity Act 2010
- Technology proficient
- Able to make timely decisions
How to write a DWP Work Coach Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
How to write a DWP Work Coach job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
Personalising Your DWP Work Coach Job Description Advise
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
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