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General Manager Job Description

How to Hire a General Manager

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General Manager Job Description

We are recruiting for a self-motivated and results-driven General Manager to direct and manage our organisation’s business activities and to develop and implement effective business strategies and programmes. Duties for the General Manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with venders, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organisation in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.

The succeed in this role you should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities. The noteworthy General Manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organisation’s image, and meet overall growth objectives.

General Manager Duties and Responsibilities

  • Good knowledge of different business functions.
  • Strong leadership qualities.
  • Excellent communication skills.
  • Highly organised.
  • Strong work ethic.
  • Good interpersonal skills.
  • Meticulous attention to detail.
  • Computer literate.
  • Proactive nature.
  • Degree in Business Management or Masters in Business Administration.

General Manager Skills and Requirements

  • Overseeing daily business operations.
  • Developing and implementing growth strategies.
  • Training low-level managers and staff.
  • Creating and managing budgets.
  • Improving revenue.
  • Hiring employees.
  • Evaluating performance and productivity.
  • Analysing accounting and financial data.
  • Researching and identifying growth opportunities.
  • Generating reports and giving presentations.
  • Good knowledge of different business functions.
  • Strong leadership qualities.
  • Excellent communication skills.
  • Highly organised.
  • Strong work ethic.
  • Good interpersonal skills.
  • Meticulous attention to detail.
  • Computer literate.
  • Proactive nature.
  • Degree in Business Management or Masters in Business Administration.

Personalising Your General Manager Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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