What does a Head Of Operations do?
A Head of Operations is a senior management position. Head of Operations responsibilities includes overseeing business functions and operational processes. The Head of Operations typically reports to the Operations Director and internal and external stakeholders.
Our Head Of Operations job description includes the Head Of Operations responsibilities, duties, skills, education, qualifications, and experience.
Head Of Operations Example
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If you need an example job description for a Head Of Operations download the one below, alternatively we have many other Management job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Head Of Operations do?
Heads of operations manage activities across various departments such as finance, IT, and regulatory compliance. Heads of operations work with senior management and manage IT systems.
Head Of Operations Role
Our business is seeking a Head Of Operations to implement solutions, design policies, and oversee customer service. As the Head Of Operations, you will manage activities across IT and finance and ensure compliance. Your duties will include reporting on operational progress, creating business strategies, and ensuring standards. The right candidate will have a Bachelor’s degree in computer science, business administration, or similar and have in-depth experience in business operations.
Head Of Operations Duties
- Liaise and provide strategic advice to senior executives
- Plan and monitor day-to-day activities
- Evaluate business efficiency
- Revise policies and ensure legal compliance
- Oversee customer support and satisfaction
- Supervise and mentor staff
Head Of Operations Requirements
- Bachelor’s or Master’s degree in computer science, business administration, or similar
- Previous Head Of Operations experience
- Knowledge of mathematical and analytical systems
- Strategic thinking
- Strong leadership and organisational skills
Head Of Operations Qualifications
The education and qualifications of a Head of Operations might include the following:
- A Bachelor’s Degree or Master’s Degree in Business Management, Operations Management, or a related field
- Two A Levels
Head Of Operations Desired Experience
The relevant experience of a Head of Operations might include at least five years working in another management position, where the candidate could develop a proven track record, strong business acumen, and their communication skills, leadership skills, and analytical skills.
Head Of Operations Training
Possible training of an excellent Head of Operations candidate might include:
- Change Management Foundation and Practitioner Qualifications
- PRINCE2 Foundation and Practitioner Qualifications
How to write a Head Of Operations Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Head Of Operations Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Head Of Operations Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Head Of Operations Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Head Of Operations
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
