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Housing Specialist Job Description

How to Hire a Housing Specialist

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Housing Specialist Job Description

We are recruiting for a Housing Specialist with excellent people skills to assess candidates for housing and assist clients with securing affordable, permanent housing. The Housing Specialist’s responsibilities include liaising with community organisations, government agencies, and property owners to source the means and negotiate terms that enable clients to rent suitable housing.

To succeed as a Housing Specialist you should have good listening skills and a great deal of patience. An outstanding Housing Specialist should be an excellent mediator and highly knowledgeable about the property market, social services, and legal restrictions.

Housing Specialist Duties and Responsibilities

  • Experience as a housing counsellor preferred.
  • Working knowledge of social service agencies and community services.
  • Knowledge of regulatory standards and property management.
  • Good communication, interpersonal and listening skills.
  • Strong analytical, mediating and negotiation skills.
  • Excellent organisational and case management skills.
  • Sensitive to different cultures and socioeconomic conditions.
  • Degree in human services, social work or related field.

Housing Specialist Skills and Requirements

  • Assess clients’ eligibility and determine their housing and service needs.
  • Assist clients with the search for available properties and negotiating terms on behalf of clients.
  • Collaborate with government agencies, community organisations, and property owners.
  • Ensure clients understand their rights and responsibilities as tenants.
  • Investigate and resolve client and landlord issues.
  • Provide clients with information and referring them to additional support programmes or services.
  • Prepare and maintaining daily logs, records, activity documentation, and reports.
  • Understand and adhering to programme rules and restrictions.
  • Assist with the closure of cases.
  • Experience as a housing counsellor preferred.
  • Working knowledge of social service agencies and community services.
  • Knowledge of regulatory standards and property management.
  • Good communication, interpersonal and listening skills.
  • Strong analytical, mediating and negotiation skills.
  • Excellent organisational and case management skills.
  • Sensitive to different cultures and socioeconomic conditions.
  • Degree in human services, social work or related field.

How to write a Housing Specialist Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

How to write a Housing Specialist job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

Personalising Your Housing Specialist Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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