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Mail Processing Clerk Job Description

How to Hire a Mail Processing Clerk

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Mail Processing Clerk Job Description

We are searching for a Mail Processing Clerk who has experience in shipping and receiving; we would like this person to have basic arithmetic skills and a valid driver’s licence.

Working as a Mail Processing Clerks you can expect to keep records and write reports, calculate carrier rates, prepare outgoing mail, and make regular trips to the post office. Your responsibilities will include sorting, counting, and weighing mail, distributing the mail according to established company processes and regulations, and stocking the mail room with necessary supplies.

To succeed you should have excellent arithmetic and organisational skills, experience using word processing, database and spreadsheet software, and a willingness to be on their feet for most of the day.

Mail Processing Clerk Duties and Responsibilities

  • High school diploma.
  • Basic computer skills.
  • Basic Arithmetic Skills.
  • Valid Driver’s Licence.

Mail Processing Clerk Skills and Requirements

  • Send and receive mail.
  • Distribute mail throughout the organisation.
  • Stock the mail room.
  • Weigh outgoing packages and calculating rates.
  • Open and read mail when necessary.
  • Keeping records.
  • Writing reports.
  • Chequing postage details are correct.
  • Sealing and stamping outgoing mail.
  • Repairing damaged packages.
  • High school diploma.
  • Basic computer skills.
  • Basic Arithmetic Skills.
  • Valid Driver’s Licence.

Personalising Your Mail Processing Clerk Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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