What does a Mail Sorter do?
A Mail Sorter may work in the mail room of a large company or organisation or for a postal or courier business. Mail Sorter responsibilities include using sorting machines, managing incoming and outgoing mail, and maintaining accurate tracking records. Mail Sorters may work on a temporary, part-time, or full-time basis.
Our Mail Sorter job description includes the Mail Sorter responsibilities, duties, skills, education, qualifications, and experience.
Mail Sorter Example
Searching for Mail Sorter job description examples and samples? Here is the job description of a Mail Sorter:
What does a Mail Sorter do?
Mail sorters, also called mail handlers or mail processors, are responsible for sorting, reviewing, and processing inbound mail for distribution. They work for corporations, shipping companies, or state postal services to organise mail both manually and with mail processing machines to ensure that packages are delivered correctly.
Mail Sorter Role
We are recruiting for an organised candidate to work as Mail Sorter. As our Mail sorter you will be responsible for managing outgoing messages and packages, ensuring proper labelling and packaging for outgoing post and keeping detailed records of all incoming packages, including weight and dimensions, amongst other duties.
Mail Sorters need to directly deliver mail to both departments and individuals, requiring excellent interpersonal skills.
Mail Sorter Duties
- Previous mailroom experience.
- Proficiency with sorting machines.
- Basic computer proficiency.
- Outstanding organisational skills.
- Diligence and attention to detail.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good dexterity.
Mail Sorter Requirements
- Arrange and sort mail by department and category.
- Utilise sorting machines and similar administrative technology.
- Manage outgoing messages and packages.
- Ensure proper labelling and packaging for outgoing post.
- Forward misdirected mail.
- Keep an inventory of mailing supplies, such as envelopes and stamps.
- Sign off on certified mail.
- Keep detailed records of all incoming packages, including weight and dimensions.
- Record incoming mail in company systems.
- Deliver mail to both departments and individuals, make sure that the relevant parties sign off on them.
- Previous mailroom experience.
- Proficiency with sorting machines.
- Basic computer proficiency.
- Outstanding organisational skills.
- Diligence and attention to detail.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good dexterity.
Mail Sorter Qualifications
The education and qualifications of a Mail Sorter might include the following:
- At least two GCSEs, including English and Maths/High School Diploma
Mail Sorter Desired Experience
The relevant experience of a Mail Sorter might include working in a Parcel Sorter, Office Administration, or Logistics role, where the individual could develop their attention to detail, organisation, and processing skills.
Mail Sorter Training
Possible training of an excellent Mail Sorter candidate might include:
- Business Administration Intermediate Apprenticeship
- Level 2 Business Administration Diploma
How to write a Mail Sorter Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
How to write a Mail Sorter Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
Job Description Advice - Guidance on How to Personalise a Mail Sorter Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Mail Sorter Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Mail Sorter
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