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Medical Scheduler Job Description

We are looking for a Medical Scheduler to join our clinic. As part of the administrative team, you assist patients in booking, moving, and cancelling medical appointments. You ensure patients have access to the services and treatments they need. You record patient information accurately, prevent booking errors, and direct patient calls to the correct department or individual. This position requires close attention to detail, an impeccable phone manner, and knowledge of common medical terminology. Our ideal candidate has prior experience as a receptionist, especially in a medical setting, coupled with superb data entry and communication skills.

Medical Scheduler Responsibilities

  • Answer patient calls and assist patients in making medical appointments
  • Change or cancel appointments as necessary
  • Transfer calls to appropriate departments
  • Note all patient information accurately, according to confidentiality standards and regulations

Medical Scheduler Requirements

  • Knowledge of common medical terminology
  • Prior receptionist experience, ideally in a medical environment
  • Excellent communication skills and phone etiquette

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