Our National Account Manager job description includes the National Account Manager responsibilities, duties, skills, education, qualifications, and experience.
National Account Manager Example
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If you need an example job description for a National Account Manager download the one below, alternatively we have many other Sales job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a National Account Manager do?
National account managers act as senior liaisons for businesses with high-profile clients. They prioritise client satisfaction, promote new services, set targets, and ensure healthy relationships between the company and customers. They also follow up on complaints and questions from clients and present their performance to management.
National Account Manager Role
We are seeking a talented, highly motivated and experienced individual to join our company as a National Account Manager. As part of our accounts team, you oversee all account relationships and projects nationally, develop new accounts and business leads, and manage a team of account executives and professionals in developing client resources and projects to success. This position requires extensive personal contacts in the industry, in addition to experience in accounts management, vender management, and a demonstrable history of successful leadership. Our ideal candidate has at least a bachelor’s degree in business management or a relevant field, in addition to superb interpersonal and relationship-building skills.
National Account Manager Duties
- Directly lead projects for our largest and most influential clients
- Oversee our national accounts team, managing resources and personnel in support of maintaining and furthering beneficial client relationships
- Maintain essential relationships with industry-adjacent professionals in media and regulatory agencies
- Identify business opportunities and pitch projects and collaborations to new clients
National Account Manager Requirements
- Bachelor’s degree in business management or a relevant field
- Experience in leadership in account management and client relationship building
- 10+ years of experience in a senior account management role, especially with clear leadership aspects
- Superb presentation and communication skills
How to write a National Account Manager Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a National Account Manager Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a National Account Manager Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a National Account Manager Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a National Account Manager
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