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Social Worker Job Description

Our Social Worker job description includes the Social Worker responsibilities, duties, skills, education, qualifications, and experience.

Social Worker Example


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If you need an example job description for a Social Worker download the one below, alternatively we have many other Social Care job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Social Worker do?

Social workers help clients handle every-day life problems. They often assist clients who have issues caused by neglect, abuse, domestic violence, mental health, and parental substance abuse. Clinical social workers may also diagnose and treat mental, behavioural, and emotional issues.

Social Worker Role

We are looking for a compassionate Social Worker to help serve the communities that we have a presence in by assisting our clients that are affected by issues such as neglect, child abuse, domestic violence, mental health and parental substance abuse. Cases will be handled by phone or in person. You will be in charge of assessing clients and gathering relevant information about their cases, providing crisis intervention, and contacting and making referrals to other agencies and services.

A key to succeeding in this role is the ability to stay calm and empathise with clients when they are upset. You should also be aware of others’ reactions and understand why they react as they do.

Social Worker Duties

  • Experience working with clients that are affected by issues including neglect, child abuse, domestic violence, mental health and parental substance abuse.
  • Ability to give full attention to what social service clients are saying, understand the points being made, ask questions and not interrupt inappropriately.
  • Awareness of others’ reactions and understanding why they react as they do.
  • Ability to judge the relative costs and benefits of potential social service and health care actions and choose the most appropriate one.
  • Comfortable using a computer for various tasks.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Ability to stay calm and empathise with clients when they are upset.
  • Licenced clinical social worker.
  • Able to develop a treatment plan.
  • Knowledge of crisis intervention.
  • Valid driver licence.
  • Bachelor degree in psychology, social work or related field.

Social Worker Requirements

  • Assisting clients in receiving services by telephone and in person.
  • Getting clients involved in beneficial activities.
  • Assessing clients and gathering relevant information.
  • Offering information and supporting clients and their families.
  • Contacting and making referrals to other agencies and services.
  • Maintaining accurate records and preparing reports.
  • Participating in training, supervision, and meetings.
  • Watch for signs of child abuse.
  • Provide crisis intervention.
  • Experience working with clients that are affected by issues including neglect, child abuse, domestic violence, mental health and parental substance abuse.
  • Ability to give full attention to what social service clients are saying, understand the points being made, ask questions and not interrupt inappropriately.
  • Awareness of others’ reactions and understanding why they react as they do.
  • Ability to judge the relative costs and benefits of potential social service and health care actions and choose the most appropriate one.
  • Comfortable using a computer for various tasks.
  • Proficient in Word, Excel, Outlook, and PowerPoint.
  • Ability to stay calm and empathise with clients when they are upset.
  • Licenced clinical social worker.
  • Able to develop a treatment plan.
  • Knowledge of crisis intervention.
  • Valid driver licence.
  • Bachelor degree in psychology, social work or related field.

How to write a Social Worker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Social Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Social Worker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Social Worker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Social Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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