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Support Worker Job Description

How to Hire a Support Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

Support Worker Job Description

We are recruiting for a caring and empathetic Support Worker to assist our clients with day-to-day tasks. As a Support Worker, you will be required to meet with clients to assess their practical and emotional needs, draw up care plans, and help them to live as independently as possible. You may also be required to train family and friends in relevant support techniques and to lead community meetings.

To succeed as a Support Worker, you should have excellent interpersonal skills, a passion for helping others, and good leadership skills. A skilled Support Worker should be able to provide both emotional and physical support when needed to ensure that clients feel in control of their lives.

Support Worker Duties and Responsibilities

  • Commitment to helping others.
  • Excellent communication and interpersonal skills.
  • Empathetic with good listening skills.
  • Good problem-solving abilities.
  • Ability to carry out domestic duties.
  • Willingness to assist with basic healthcare practises.
  • Patient and emotionally resilient.
  • Strong leadership skills.
  • A qualification in Health and Social Care is preferable.

Support Worker Skills and Requirements

  • Meet with clients to discuss their practical and emotional needs.
  • Design care plans that best suit the clients’ needs.
  • Provide emotional support by talking to clients about their needs and listening to their concerns.
  • Assist with domestic tasks including shopping, cooking, cleaning, and washing.
  • Tend to the healthcare needs of each client.
  • Help clients to apply for jobs, disability grants, and housing loans.
  • Counsel clients with drug or alcohol addictions.
  • Train family members in basic support techniques.
  • Help clients to participate in leisure activities.
  • Make case notes and manage the case logbook.
  • Commitment to helping others.
  • Excellent communication and interpersonal skills.
  • Empathetic with good listening skills.
  • Good problem-solving abilities.
  • Ability to carry out domestic duties.
  • Willingness to assist with basic healthcare practises.
  • Patient and emotionally resilient.
  • Strong leadership skills.
  • A qualification in Health and Social Care is preferable.

How to write a Support Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

How to write a Support Worker job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

Personalising Your Support Worker Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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