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Virtual Assistant Job Description

What does a Virtual Assistant do?

A Virtual Assistant works for a company, organisation, or Executive on a remote basis. Virtual Assistant responsibilities include managing schedules, making travel arrangements, issuing invoices, and other daily administrative tasks. Virtual Assistants typically report to the Executive, Manager, Director, or Business Owner they support.

Our Virtual Assistant job description includes the Virtual Assistant responsibilities, duties, skills, education, qualifications, and experience.

Virtual Assistant Example


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If you need an example job description for a Virtual Assistant download the one below, alternatively we have many other Office Administration job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Virtual Assistant do?

Virtual assistants provide administrative support to companies remotely by answering phone calls, responding to emails, and managing schedules.

Virtual Assistant Role

We urgently require a professional Virtual Assistant to help us and handle all communications with the company from a remote location.  As Virtual Assistant your responsibilities will include managing corporate schedules, making travel plans and issuing invoices.

To succeed as a Virtual Assistant you must have a suitable internet connexion and excellent verbal and written communication skills.

Virtual Assistant Duties

  • Prior experience as an administrative assistant.
  • Excellent verbal and written communication skills.
  • Fully computer literate with proficiency in Microsoft Office.
  • Highly organised

Virtual Assistant Requirements

  • Answer phone calls and respond to emails.
  • Schedule meetings with clients.
  • Manage travel plans for employees.
  • Issue invoices to clients.
  • Update the company website and social media accounts.
  • Prior experience as an administrative assistant.
  • Excellent verbal and written communication skills.
  • Fully computer literate with proficiency in Microsoft Office.
  • Highly organised

Virtual Assistant Qualifications

The education and qualifications for a Virtual Assistant position might include the following:

  • A Business Administration Degree or Higher National Diploma
  • Two A Levels
  • Four GCSEs/High School Diploma
  • MS Office proficiency

Virtual Assistant Desired Experience

The relevant experience of a Virtual Assistant might include working in roles such as Personal Assistant, Administration Assistant, Executive Assistant, or Executive Secretary, where the applicant could develop their computer, business management, and communication skills.

Virtual Assistant Training

Possible training of an excellent Virtual Assistant candidate might include:

  • Business Administration Advanced Apprenticeship
  • Level 2 Diploma in Business Support
  • Level 3 Diploma in Business Administration
  • T Level in Management and Administration
  • Institute of Administrative Management Qualifications

How to write a Virtual Assistant Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Virtual Assistant Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Virtual Assistant Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Virtual Assistant Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Virtual Assistant

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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