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Airline Dispatcher Job Description

What does an Airline Dispatcher do?

An Airline Dispatcher is responsible for creating flight plans and coordinating schedules for airline crews. They work closely with pilots, air traffic controllers, and ground staff to ensure that flights depart and arrive safely and on time. Their duties include monitoring weather patterns, analyzing flight data, and making adjustments as needed to ensure the safety of passengers and crew. They must be able to communicate clearly and make quick decisions in high-pressure situations. They play a crucial role in the aviation industry and are essential to the smooth operation of airlines.

Our Airline Dispatcher job description includes the Airline Dispatcher responsibilities, duties, skills, education, qualifications, and experience.

Airline Dispatcher Example

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If you need an example job description for an Airline Dispatcher download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Airline Dispatcher do?

An Airline Dispatcher is responsible for ensuring the safe and efficient operation of aircraft, ensuring the aircraft is fully prepared for flight and that all flight crew have the correct paperwork and information for the journey. They are responsible for preparing the flight plan, calculating the estimated time of arrival and fuel requirements, and briefing the flight crew. They communicate with air traffic control to ensure the aircraft is routed with the most efficient and safe flight path. Additionally, they monitor weather conditions and advise the flight crew of any changes or potential hazards.

Airline Dispatcher Role Purpose

The purpose of an Airline Dispatcher is to provide a safe and efficient flight operation by coordinating and monitoring the progress of aircraft in flight. This includes monitoring the aircraft’s progress in relation to weather, airspace and air traffic control. Dispatchers will also provide the flight crew with the necessary information to make decisions while in flight, such as fuel consumption, alternate airports and flight plans. They are responsible for ensuring the crew is operating within legal and company regulations and will communicate with other departments such as maintenance and customer service, as well as other airlines, to ensure safe and efficient operations.

Airline Dispatcher Role

An Airline Dispatcher is responsible for ensuring the safe, efficient and on-time departure of aircraft. They plan and coordinate aircraft flight operations, taking into account weather conditions, airspace restrictions, passenger and cargo load, and other factors. They also provide pre-flight and in-flight briefings to pilots, and monitor the progress of flights to ensure safe operation.

Airline Dispatcher Duties

  • Organise flights and crew schedules
  • Liaise with airports, ground handlers and other service providers
  • Monitor flight progress and provide updates to airline staff and customers
  • Ensure compliance with national and international aviation regulations
  • Monitor weather conditions and flight status
  • Organise maintenance, repairs and aircraft replacements
  • Manage flight diversions and delays
  • Coordinate emergency response

Airline Dispatcher Requirements

  • Strong organisational skills
  • Ability to work under pressure
  • Knowledge of aviation regulations

Airline Dispatcher Skills

  • Ability to work in a fast-paced environment
  • Excellent communication and collaboration skills
  • A high level of accuracy and attention to detail
  • Proficiency in relevant software applications

Airline Dispatcher Personal Traits

  • Excellent communication skills
  • Good organisational skills
  • Attention to detail
  • Ability to work under pressure

How to write an Airline Dispatcher Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Airline Dispatcher Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Airline Dispatcher Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Airline Dispatcher Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Airline Dispatcher

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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