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Animal Services Officer Job Description

What does an Animal Services Officer do?

An Animal Services Officer is responsible for a range of tasks related to the welfare and management of animals within a local area. This can include responding to calls about stray animals, investigating reports of animal abuse or neglect, enforcing animal control laws and regulations, providing education and outreach to the community on responsible pet ownership, and assisting with animal adoptions and rescues. They may also be responsible for maintaining animal shelters and facilities, conducting assessments of dangerous or aggressive animals, and working with local authorities to coordinate emergency responses related to animals. Overall, an Animal Services Officer plays a crucial role in ensuring the safety and well-being of animals in their area.

Our Animal Services Officer job description includes the Animal Services Officer responsibilities, duties, skills, education, qualifications, and experience.

Animal Services Officer Example


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If you need an example job description for an Animal Services Officer download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Animal Services Officer do?

An animal services officer is responsible for providing animal welfare services in a variety of settings. This includes inspecting animal facilities, responding to complaints or enquiries, dealing with stray animals and ensuring animal owners comply with relevant legislation. The role also entails providing advice and guidance to the public on animal welfare matters and assisting with the delivery of animal health and welfare programmes. The successful candidate should have excellent communication and organisational skills, as well as a good understanding of animal behaviour and welfare.

Animal Services Officer Role Purpose

The purpose of an Animal Services Officer is to provide a professional and efficient service to the public, enabling them to care for animals responsibly and ensure their welfare is safeguarded. This role involves providing advice on animal health and welfare, developing and delivering animal-related education programmes, working to enforce animal legislation, and responding to animal welfare incidents. Animal Services Officers are also responsible for maintaining accurate records and providing administrative support to the team.

Animal Services Officer Role

An Animal Services Officer is responsible for ensuring the welfare of animals in their care. They work with local authorities, animal protection organizations, and other animal welfare professionals to provide a safe and healthy environment for animals. This includes providing medical care, food, shelter, and exercise, as well as investigating cases of abuse and neglect. Animal Services Officers must be patient, compassionate, and able to handle a variety of tasks.

Animal Services Officer Duties

  • Investigate reports of animal cruelty and neglect
  • Inspect animal establishments to ensure they are meeting legal standards
  • Advise pet owners on animal care and welfare
  • Enforce animal-related legislation
  • Carry out assessments to determine whether animals should be seized
  • Seize animals where necessary and arrange for their rehoming
  • Provide evidence in court
  • Educate the public about animal welfare

Animal Services Officer Requirements

  • Experience working with animals
  • Ability to work with a variety of people
  • Excellent communication and interpersonal skills
  • Ability to work with minimal supervision
  • Knowledge of relevant local laws and regulations
  • Ability to work in a variety of environments

Animal Services Officer Skills

  • Good communication skills
  • Ability to work independently
  • Ability to deal with difficult and emotional situations
  • Ability to work flexibly
  • Ability to work with animals
  • Knowledge of the law relating to animal welfare

Animal Services Officer Personal Traits

  • Excellent communication skills
  • Be able to work under pressure
  • Good organisational skills
  • Ability to work independently
  • Empathy and understanding
  • Ability to work with animals

How to write an Animal Services Officer Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Animal Services Officer Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Animal Services Officer Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Animal Services Officer Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Animal Services Officer

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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