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Casino Dealer Job Description

What does a Casino Dealer do?

A Casino Dealer, also known as a croupier, is responsible for operating table games such as blackjack, roulette and craps in a casino setting. They must have excellent customer service skills and be able to handle money and chips accurately and quickly. They also need to enforce game rules and regulations and ensure that guests have an enjoyable and fair experience. A casino dealer also monitors players for signs of cheating and reports any suspicious behavior to the appropriate authorities. They must be able to work well under pressure, multitask and be comfortable standing for long periods of time.

Our Casino Dealer job description includes the Casino Dealer responsibilities, duties, skills, education, qualifications, and experience.

Casino Dealer Example

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If you need an example job description for a Casino Dealer download the one below, alternatively we have many other Hospitality and Leisure job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Casino Dealer do?

A Casino Dealer is responsible for dealing cards and managing the chips and money at the gaming tables in a casino. They must be knowledgeable of all the games and their rules and be able to provide customer service and handle customer inquiries. They must also be able to calculate payouts accurately and quickly. Casino Dealers must be friendly and approachable, as they are the face of the casino and must maintain a professional attitude at all times.

Casino Dealer Role Purpose

The purpose of a Casino Dealer is to provide an enjoyable gaming experience to customers by dealing card and table games in a professional and responsible manner. The Dealer must ensure that the games are conducted in accordance with the rules of the Casino and that all customers are treated fairly and with respect. The Dealer must also maintain a positive attitude and provide prompt, courteous and accurate service to customers.

Casino Dealer Role

Casino Dealer is responsible for dealing cards and other gaming items to casino patrons in a professional and courteous manner. They must be knowledgeable of all the gaming rules, regulations and procedures, and must maintain a high level of customer service. They must also be able to accurately exchange money and chips, and be able to keep track of who has won and lost.

Casino Dealer Duties

  • Deal cards to patrons during games of chance such as Blackjack, Poker and Roulette
  • Exchange chips for cash and vice-versa
  • Provide customer service by explaining the game rules and regulations
  • Ensure that bets are placed correctly
  • Keep gaming areas clean and organised
  • Be aware of and abide by all relevant legislation

Casino Dealer Requirements

  • Excellent customer service and communication skills
  • Ability to work calmly under pressure
  • Excellent numerical and analytical skills
  • Ability to work flexible hours

Casino Dealer Skills

  • Excellent customer service skills
  • Good numeracy and accuracy
  • Ability to remain calm under pressure

Casino Dealer Personal Traits

  • Excellent customer service skills
  • Good numeracy skills
  • Good communication and interpersonal skills
  • High levels of concentration
  • Ability to remain calm under pressure

How to write a Casino Dealer Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Casino Dealer Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Casino Dealer Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Casino Dealer Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Casino Dealer

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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