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City Bus Driver Job Description

What does a City Bus Driver do?

A City Bus Driver is responsible for operating a bus to transport passengers on various routes within a city or town. They must adhere to a strict schedule and follow routes and stops as assigned. City Bus Drivers need to have excellent driving skills, knowledge of traffic laws, and adhere to safety procedures. In addition to driving, they assist passengers with boarding and exiting the bus. City Bus Drivers should also have strong customer service skills and be able to answer questions about routes and schedules. They are responsible for ensuring the safety of passengers during transportation and reporting any accidents or issues that may arise.

Our City Bus Driver job description includes the City Bus Driver responsibilities, duties, skills, education, qualifications, and experience.

City Bus Driver Example


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If you need an example job description for a City Bus Driver download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a City Bus Driver do?

A City Bus Driver is responsible for safely driving buses to transport passengers in and around a city. They must ensure that their vehicles are in a safe condition, and that all safety regulations are adhered to. They must also be aware of the route and know how to navigate traffic and other obstacles. City Bus Drivers must also provide a friendly and courteous service to passengers, and be able to handle any customer service enquiries. They must also accurately collect fares, issue tickets and maintain accurate records.

City Bus Driver Role Purpose

The purpose of a city bus driver is to provide safe, efficient and reliable transportation for passengers travelling within a city. This involves driving the bus along the designated route, picking up and dropping off passengers, collecting fares and ensuring the safety of passengers and the bus at all times.

City Bus Driver Role

A City Bus Driver is responsible for operating a bus within a city or urban area, ensuring passengers reach their destinations safely and on time. They must adhere to a set route and timetable, as well as making sure that the bus is kept clean and in good condition. City Bus Drivers must also be courteous to passengers and collect fares.

City Bus Driver Duties

  • Operate a city bus, following a pre-determined route and timetable
  • Stop the bus at designated bus stops to pick up and drop off passengers
  • Assist passengers in boarding and disembarking the bus
  • Collect fares and issue tickets
  • Maintain order on the bus
  • Provide information and assistance to passengers
  • Carry out pre-trip inspection and post-trip maintenance checks
  • Ensure safety regulations are followed
  • Deal with passenger queries and complaints

City Bus Driver Requirements

  • Possess a valid driver's license
  • Hold a CPC Card
  • Be punctual and reliable
  • Have excellent customer service skills

City Bus Driver Skills

  • Excellent driving skills
  • Knowledge of local routes
  • Ability to follow safety rules and regulations
  • Ability to interact with passengers in a polite and professional manner
  • Problem solving and customer service skills

City Bus Driver Personal Traits

  • Good interpersonal skills
  • Good customer service skills
  • Ability to work independently
  • Ability to work under pressure
  • Punctuality
  • Ability to adapt to different situations
  • Good problem solving skills
  • Good geographical knowledge

How to write a City Bus Driver Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a City Bus Driver Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a City Bus Driver Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a City Bus Driver Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a City Bus Driver

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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