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Clinical Liaison Job Description

What does a Clinical Liaison do?

A Clinical Liaison is responsible for facilitating communication and collaboration between healthcare providers, patients, and families. This involves conducting patient assessments, coordinating care plans, and working with medical personnel to ensure the best possible outcomes for patients. They also act as an advocate for patients by ensuring their needs are met, providing education and support to families, and ensuring compliance with federal and state regulations. Additionally, Clinical Liaisons may be involved in researching new treatments, technologies, and best practices to improve patient care and outcomes.

Our Clinical Liaison job description includes the Clinical Liaison responsibilities, duties, skills, education, qualifications, and experience.

Clinical Liaison Example


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If you need an example job description for a Clinical Liaison download the one below, alternatively we have many other Healthcare job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Clinical Liaison do?

The Clinical Liaison role is an important role that works collaboratively with clinical and other healthcare professionals to ensure the smooth running of the healthcare services. The successful candidate must be able to provide a high standard of customer service, have excellent communication and organisational skills and have an understanding of the healthcare environment.

The Clinical Liaison's primary responsibility is to ensure the successful delivery of patient care, as well as to provide support and advice to clinical staff. This includes developing a good understanding of the clinical practice, liaising with other departments and clinicians, and managing patient records. The role also involves providing support to patients and their families, coordinating communication between healthcare professionals, and acting as a liaison between the hospital and other healthcare providers.

The successful candidate must have a good understanding of healthcare regulation and processes, and be able to work well under pressure. They must also be able to work independently and be comfortable working with a wide range of stakeholders. The ideal candidate will have experience of working in a clinical environment and will have excellent problem solving and communication skills.

Clinical Liaison Role Purpose

The purpose of a Clinical Liaison role is to act as a bridge between clinical settings and non-clinical settings, such as business and industry. The role involves providing expert advice on clinical topics and needs, developing relationships within the healthcare sector, and helping to facilitate the transfer of clinical knowledge and best practices to support the delivery of healthcare services. This may include sharing best practices, providing expert advice, coordinating collaborative projects, and providing technical support. The goal of the role is to help ensure that healthcare is delivered effectively, safely, and in a cost-effective manner.

Clinical Liaison Role

Clinical Liaisons provide support to healthcare professionals and patients by coordinating services and resources related to healthcare. They work closely with healthcare providers, patients and their families to ensure patient needs are met, and that care meets the highest standards. They also act as a link between healthcare providers and other healthcare professionals, providing education about medical services and resources available.

Clinical Liaison Duties

  • Making contact with and developing relationships with clinical staff in hospitals and other healthcare settings
  • Identifying opportunities for the organisation's products and services to be used to improve patient care and outcomes
  • Promoting the organisation's products and services to clinical staff
  • Developing and delivering presentations to doctors, nurses and other healthcare professionals
  • Organising and attending events to promote the organisation's services
  • Conducting research to identify customer needs and preferences

Clinical Liaison Requirements

  • A strong clinical background
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Familiarity with healthcare regulations and laws
  • Ability to manage multiple tasks concurrently

Clinical Liaison Skills

  • Excellent interpersonal and communication skills
  • Ability to liaise with healthcare professionals
  • Able to build strong relationships
  • Good organisational skills
  • Able to work independently

Clinical Liaison Personal Traits

  • Excellent interpersonal and communication skills
  • Ability to build relationships quickly and effectively
  • Ability to develop strong working relationships with existing and potential customers
  • High level of customer service
  • High degree of organisation and prioritisation
  • Ability to work independently and as part of a team

How to write a Clinical Liaison Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Clinical Liaison Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Clinical Liaison Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Clinical Liaison Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Clinical Liaison

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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