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Distribution Clerk Job Description

What does a Distribution Clerk do?

A Distribution Clerk is responsible for managing the distribution and delivery of goods and products in a company. This can include overseeing inventory levels, tracking shipments, scheduling shipments, liaising with vendors and logistics providers, and ensuring that products are dispatched on time. They may also handle the administrative tasks associated with distribution, such as processing purchase orders, creating shipping labels, and maintaining shipping records. Additionally, they may be responsible for handling customer queries, complaints, and returns related to delivery. Overall, the primary goal of a Distribution Clerk is to ensure that the distribution process runs smoothly and efficiently.

Our Distribution Clerk job description includes the Distribution Clerk responsibilities, duties, skills, education, qualifications, and experience.

Distribution Clerk Example


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If you need an example job description for a Distribution Clerk download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Distribution Clerk do?

The Distribution Clerk is responsible for ensuring the efficient and accurate delivery of goods to customers. The role is based within a warehouse and involves receiving, processing and despatching orders as well as dealing with customer queries. The Distribution Clerk must ensure that all orders are handled in a timely and accurate manner, with attention to detail and accuracy. The successful candidate must possess excellent communication and customer service skills, excellent organisational skills and the ability to work both independently and within a team. A good knowledge of warehouse processes and systems is essential.

Distribution Clerk Role Purpose

The purpose of a Distribution Clerk is to coordinate and oversee the efficient storage, movement and delivery of goods, materials and products within a business. This involves ensuring that goods are dispatched and transported in a timely manner, as well as maintaining accurate records of goods in stock, distribution schedules and customer orders. Distribution Clerks are also responsible for liaising with suppliers and customers, troubleshooting any distribution problems and ensuring that all stock is properly accounted for.

Distribution Clerk Role

A Distribution Clerk is responsible for organising and managing the delivery of goods from suppliers to customers, ensuring that orders are accurate, timely and cost-effective. They are also responsible for managing inventory, providing customer service and carrying out administrative tasks.

Distribution Clerk Duties

  • Organizing and distributing incoming mail
  • Preparing and sending out outgoing mail
  • Sorting and delivering internal mail
  • Maintaining accurate records of outgoing mail
  • Preparing parcels for delivery
  • Checking stock levels and ordering supplies
  • Assisting with other office duties

Distribution Clerk Requirements

  • Accurate data entry and filing skills
  • Excellent organisational and communication skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office

Distribution Clerk Skills

  • accurate record-keeping
  • data entry
  • organizational skills
  • knowledge of office equipment
  • verbal and written communication

Distribution Clerk Personal Traits

  • Organizational skills
  • Attention to detail
  • Strong communication skills
  • Ability to work independently

How to write a Distribution Clerk Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Distribution Clerk Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Distribution Clerk Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Distribution Clerk Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Distribution Clerk

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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