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Resource Navigator Job Description

What does a Resource Navigator do?

A Resource Navigator is responsible for assessing the needs of individuals or organizations seeking resources and connecting them with the appropriate resources available either within the organization or in the wider community. They provide guidance, support, and information to ensure that individuals can access the resources they need to achieve their goals. The role also involves maintaining comprehensive knowledge of the available resources and making necessary referrals and follow-ups for those seeking assistance. Resource Navigators work in various settings such as healthcare, social services, non-profit organizations, and government agencies.

Our Resource Navigator job description includes the Resource Navigator responsibilities, duties, skills, education, qualifications, and experience.

Resource Navigator Example

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If you need an example job description for a Resource Navigator download the one below, alternatively we have many other Healthcare job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Resource Navigator do?

The Resource Navigator is responsible for providing effective support to a range of organisations to ensure the successful delivery of their services and objectives. This role involves researching and analysing resources, identifying and accessing appropriate funding, and providing strategic advice to clients. The Resource Navigator will also be responsible for developing and maintaining effective relationships with funders and other stakeholders in order to secure resources.

The successful candidate will possess excellent research and analytical skills, as well as a good understanding of public sector funding streams and eligibility criteria. They will be able to develop and present clear reports and recommendations, and be able to demonstrate excellent communication and interpersonal skills. The Resource Navigator will also be organised and able to work autonomously.

Resource Navigator Role Purpose

The purpose of a Resource Navigator is to help people access the resources they need to improve their quality of life. This role involves identifying resources, connecting individuals to services, and providing information and referrals to meet the needs of individuals and families. Resource Navigators work to bridge gaps between people and services, using their knowledge of the local community and resources available in the area. They also provide advocacy and support to ensure people receive the services they need.

Resource Navigator Role

A Resource Navigator is a professional responsible for identifying, assessing and allocating resources to ensure the efficient and effective fulfillment of an organisation's objectives. They evaluate existing resources and identify potential resources, then devise strategies to optimise the usage of these resources. Resource Navigators also develop plans to ensure the availability of resources, while working with stakeholders to ensure that resources are applied in the most cost-effective manner.

Resource Navigator Duties

  • Research and analyse resources
  • Develop and maintain resource plans
  • Identify and resolve resource conflicts
  • Develop and implement resource strategies
  • Manage resource utilisation

Resource Navigator Requirements

  • Excellent organisational skills
  • Strong customer service skills
  • Ability to work independently and as part of a team
  • Ability to multi task
  • Strong communication skills
  • Knowledge of support service systems and processes

Resource Navigator Skills

  • Excellent research skills
  • Strong problem-solving and analytical ability
  • Ability to identify and make use of relevant resources

Resource Navigator Personal Traits

  • Excellent problem solving skills
  • Good communication and interpersonal skills
  • Ability to negotiate and influence
  • Ability to think strategically
  • Strong customer service skills
  • Ability to work independently and within a team

How to write a Resource Navigator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Resource Navigator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Resource Navigator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Resource Navigator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Resource Navigator

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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