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Route Driver Job Description

What does a Route Driver do?

A Route Driver is responsible for delivering various goods, including food, beverages, mail, and packages, to designated locations along a predetermined route. They typically drive delivery vans or trucks and must follow specific instructions and schedules to ensure timely and efficient delivery of items. In addition to driving, Route Drivers may also load and unload deliveries, interact with customers to confirm and document deliveries, and maintain accurate records of their routes and deliveries. They must have good communication skills and be able to adapt to changing road and weather conditions. Attention to detail, good time-management skills, and a valid driver’s license are also essential for this role.

Our Route Driver job description includes the Route Driver responsibilities, duties, skills, education, qualifications, and experience.

Route Driver Example


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If you need an example job description for a Route Driver download the one below, alternatively we have many other Sales job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Route Driver do?

A Route Driver is responsible for driving a delivery vehicle on a predetermined route to deliver products to customers. They must follow the route accurately, adhere to all relevant traffic regulations, and maintain an accurate record of deliveries. They must ensure that all deliveries are completed in a timely and professional manner. They are also responsible for ensuring that any customer queries are resolved promptly. Route Drivers must maintain a neat and professional appearance and must be courteous and helpful to customers. They must be able to lift and carry heavy packages and must possess excellent communication and customer service skills.

Route Driver Role Purpose

The purpose of a Route Driver job role is to safely transport goods to and from specified destinations in an efficient manner. This can involve delivering items to customers, picking up stock from suppliers, or moving goods between warehouses. The Route Driver is also responsible for maintaining the vehicle and ensuring it is clean, organised, and secure, as well as completing paperwork and other administrative tasks.

Route Driver Role

Route Driver: responsible for driving a van or truck to transport goods and materials to and from specified destinations in a timely and safe manner. Ensure that all deliveries are completed accurately, and that customer service standards are maintained.

Route Driver Duties

  • Planning and following efficient delivery routes
  • Loading and unloading goods
  • Collecting and delivering packages on time
  • Maintaining accurate records of deliveries
  • Handling customer queries and complaints
  • Ensuring the vehicle is kept in good condition

Route Driver Requirements

  • Must have a valid driver's licence
  • Good understanding of local roads and geography
  • Excellent customer service skills
  • Ability to lift and move heavy items
  • Ability to work independently

Route Driver Skills

  • Good geographical knowledge
  • Ability to communicate effectively with customers
  • Ability to follow instructions
  • Ability to keep accurate records
  • Ability to lift heavy loads

Route Driver Personal Traits

  • Excellent customer service skills
  • Good organisation skills
  • Able to work independently
  • Able to drive a van

How to write a Route Driver Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Route Driver Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Route Driver Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Route Driver Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Route Driver

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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