skip to Main Content

Train Conductor Job Description

What does a Train Conductor do?

A Train Conductor is responsible for the safe and efficient running of trains. They ensure that railcars are properly connected, brakes are working smoothly, and all necessary equipment is on board. They work closely with train engineers, rail traffic controllers, and station staff to ensure that trains are running on schedule. They check tickets, control access to the train, and provide passengers with information about their journey. In some cases, train conductors may be required to deal with emergencies, such as accidents or medical emergencies. They take these situations into consideration while maintaining the highest safety standards for all passengers on board.

Our Train Conductor job description includes the Train Conductor responsibilities, duties, skills, education, qualifications, and experience.

Train Conductor Example

Our Job Advertising Packages

Choose the best package, edit the advert and post your job!

Indeed Sponsored
Google Jobs
LinkedIn Jobs
Guardian Jobs
Industry boards
CV Targeting*
many more
Job Advert Package + Flat Fee Recruitment Services
CV Filtering
Video Interviewing
Interview Scheduling

If you need an example job description for a Train Conductor download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Train Conductor do?

Train Conductors are responsible for the safe and efficient operation of passenger trains. They are responsible for ensuring that the train runs on time and safely carries its passengers from station to station. They check tickets, provide information to passengers, ensure the security and safety of passengers, ensure that all traffic regulations are followed, and take corrective action in the event of any irregularities. They are also responsible for the upkeep of the train and its passenger areas, making sure that they are clean and well maintained.

Train Conductor Role Purpose

The purpose of a train conductor's job is to ensure the safe and efficient operation of a passenger train service. This involves ensuring that passengers are safe, that tickets are checked and that the train runs on time and to schedule. Conductors must also provide customer service, helping passengers with queries or problems and dealing with any issues that may arise. They will also be responsible for checking the train for any damage or defects and dealing with any emergencies that may arise.

Train Conductor Role

Train Conductors are responsible for the safe operation of passenger trains, ensuring the comfort and safety of passengers and staff. They collect tickets, check passengers’ travel documents and provide customer service, as well as ensuring that the train follows the correct route and timetable. They also help passengers with special needs, such as disabled passengers, and assist in the event of an emergency.

Train Conductor Duties

  • Checking tickets and travel documents
  • Assisting passengers with boarding and alighting the train
  • Issuing and collecting tickets
  • Answering queries from passengers
  • Making announcements
  • Ensuring the safety and comfort of passengers

Train Conductor Requirements

  • Must have extensive railway knowledge
  • Must have a thorough understanding of relevant railway regulations
  • Must have excellent customer service and communication skills
  • Must be able to quickly respond to emergency situations
  • Must possess a valid train driver qualification

Train Conductor Skills

  • Excellent customer service skills
  • Ability to keep to tight schedules
  • Good problem solving skills
  • Knowledge of a range of routes and locations
  • Ability to remain calm in difficult situations

Train Conductor Personal Traits

  • Excellent customer service skills
  • Ability to work under pressure
  • Problem solving skills
  • Ability to work shifts and weekends

How to write a Train Conductor Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Train Conductor Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Train Conductor Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Train Conductor Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Train Conductor

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

Back To Top