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Transportation Clerk Job Description

What does a Transportation Clerk do?

A Transportation Clerk is responsible for providing clerical and administrative support for transportation operations. This can include scheduling shipments, coordinating with carriers, maintaining transportation records, answering customer inquiries, and managing transportation documents. The Transportation Clerk may also assist with billing and invoicing, as well as ensuring compliance with legal and regulatory requirements for transportation. They must have excellent communication and organisational skills, as well as a strong attention to detail and the ability to work well under pressure.

Our Transportation Clerk job description includes the Transportation Clerk responsibilities, duties, skills, education, qualifications, and experience.

Transportation Clerk Example

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If you need an example job description for a Transportation Clerk download the one below, alternatively we have many other Hospitality and Leisure job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Transportation Clerk do?

The Transportation Clerk is responsible for ensuring the efficient and accurate management of all transportation-related activities, including the coordination of shipments, the tracking of orders, and the preparation of shipping documents. The clerk must be able to work independently and with minimal supervision to ensure that all orders are completed on time. The successful candidate must be highly organised, able to multi-task, and have excellent problem-solving and communication skills.

Other responsibilities include:

• Liaising with customers and suppliers to ensure that orders are correctly processed and shipped in a timely manner
• Accurately entering orders into the company's order processing system
• Updating customers on the status of their orders and any potential delays
• Receiving, inspecting and verifying incoming shipments
• Managing inventory and maintaining accurate records
• Ensuring all shipping documents are properly prepared and in compliance with all regulations
• Investigating any discrepancies in orders and shipments
• Working collaboratively with other departments to ensure smooth order processing
• Following safety protocols and procedures when handling freight

Transportation Clerk Role Purpose

The purpose of a Transportation Clerk is to manage the movement of goods and materials between different locations. This may include ensuring that the correct paperwork is completed and that the vehicles used for transportation are in a roadworthy condition. The clerk must also be responsible for scheduling vehicle routes, booking transport services, monitoring stock levels, and keeping up-to-date records of shipments. Furthermore, the clerk may be responsible for dealing with customer queries and complaints regarding deliveries.

Transportation Clerk Role

A Transportation Clerk is responsible for organising the transportation of goods and materials, ensuring the safe, secure, and timely delivery of packages. They coordinate with suppliers and customers to ensure that all goods are delivered on schedule and in accordance with safety regulations. They also manage documentation, track shipments, and resolve any issues that may arise.

Transportation Clerk Duties

  • Maintain accurate records of transportation costs, schedules and services
  • Organise and coordinate transportation routes
  • Communicate with clients regarding transportation options
  • Trace and track shipments
  • Schedule and arrange pickups and deliveries
  • Monitor freight costs and report any issues
  • Calculate freight charges and invoice customers accordingly

Transportation Clerk Requirements

  • Excellent organisational skills
  • Strong communication skills
  • Attention to detail
  • Ability to work under pressure

Transportation Clerk Skills

  • Excellent organisational and communication skills
  • Ability to work under pressure
  • Competent in the use of IT and other office equipment

Transportation Clerk Personal Traits

  • Attention to detail
  • Organisational skills
  • Time management

How to write a Transportation Clerk Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Transportation Clerk Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Transportation Clerk Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Transportation Clerk Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Transportation Clerk

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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