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Air Export Agent Job Description

What does an Air Export Agent do?

As an Air Export Agent, your primary responsibility is to ensure that goods are shipped out of the country smoothly and on time. Your day-to-day duties may involve a variety of tasks such as preparing shipping documents, arranging air freight transportation, negotiating rates with carriers, and tracking shipments to monitor progress and ensure timely delivery. You will also be responsible for preparing customs declarations and ensuring that all legal and regulatory requirements are met, such as verifying that the goods being shipped are not restricted or prohibited. In addition to these specific tasks, you will need to have good communication skills, as you will be in regular contact with customers, suppliers, and carriers, and will be expected to provide updates and resolve any issues that arise in a timely and efficient manner.

Our Air Export Agent job description includes the Air Export Agent responsibilities, duties, skills, education, qualifications, and experience.

Air Export Agent Example

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If you need an example job description for an Air Export Agent download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Air Export Agent do?

Air Export Agent

A Air Export Agent is responsible for the safe and efficient transportation of goods by air. The Agent will handle the coordination, documentation and communication of air freight shipments from point of origin to final destination.

The Agent will be required to communicate effectively with customers, airlines, agents, government agencies and other departments in order to ensure the smooth and successful transfer of goods. They will also manage customer expectations and be responsible for updating customers on the progress of their shipment.

The Agent will be accountable for the accurate documentation of cargo shipments, ensuring that all paperwork is completed correctly and in a timely manner. They will also ensure that all shipments are properly packaged and labelled in accordance with industry regulations and customer requirements.

The Agent will be required to maintain an up-to-date knowledge of industry regulations and customer requirements in order to ensure compliance with all applicable laws and regulations. They will also be expected to stay up-to-date with industry best practices and trends.

Air Export Agent Role Purpose

The purpose of an Air Export Agent is to arrange the export of goods via airfreight, ensuring that the process is completed in accordance with the relevant regulations and that all documentation is accurate and up to date. They are responsible for liaising with airlines, customers, suppliers, and other relevant parties to manage the export process. This involves negotiating rates and arranging for the appropriate paperwork to be prepared and the goods to be collected and shipped. Air Export Agents must also ensure that cargo is tracked and monitored until it is received by the consignee.

Air Export Agent Role

An Air Export Agent is responsible for coordinating the transportation of goods by air, ensuring that all documentation is in order and shipments are delivered on time. They also monitor the progress of freight shipments and respond to any queries or issues that arise.

Air Export Agent Duties

  • Preparing export declarations and related documentation
  • Liaising with clients, freight forwarders and other personnel
  • Booking shipments with airlines, carriers and freight forwarders
  • Arranging collection of goods from suppliers
  • Checking and verifying customs documentation
  • Making payments to suppliers and other parties
  • Tracking and tracing shipments
  • Providing customer service and support

Air Export Agent Requirements

  • Knowledge of international shipping and logistics
  • Good communication and negotiation skills
  • Ability to arrange customs clearance
  • Ability to interpret export regulations
  • Knowledge of air freight services
  • Proficiency with computers and computer software

Air Export Agent Skills

  • Good knowledge of customs regulations
  • Working knowledge of IATA regulations
  • Ability to calculate freight costs
  • Ability to multitask and manage multiple shipments simultaneously
  • Ability to negotiate with airlines and suppliers
  • Excellent customer service skills
  • Ability to work independently

Air Export Agent Personal Traits

  • Excellent communication and interpersonal skills
  • Highly organised and enthusiastic
  • Ability to work independently and as part of a team

How to write an Air Export Agent Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Air Export Agent Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Air Export Agent Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Air Export Agent Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Air Export Agent

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