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Airport Operations Coordinator Job Description

What does an Airport Operations Coordinator do?

An Airport Operations Coordinator is responsible for overseeing the daily activities of an airport. This includes managing airport staff, ensuring compliance with safety and security regulations, and maintaining efficient airport operations. They also collaborate with various departments such as ground handling, customs and immigration, and air traffic control to ensure seamless airport operations. Additionally, an Airport Operations Coordinator manages facility maintenance, handles emergencies, and coordinates with airlines and other stakeholders to ensure a positive travel experience for passengers. Overall, an Airport Operations Coordinator plays a key role in keeping the airport running smoothly and safely.

Our Airport Operations Coordinator job description includes the Airport Operations Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Airport Operations Coordinator Example


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If you need an example job description for an Airport Operations Coordinator download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Airport Operations Coordinator do?

The Airport Operations Coordinator is responsible for overseeing the day-to-day operations of the airport, ensuring that all procedures and operations are conducted in compliance with local, state and federal regulations. This role requires a highly organised individual with an excellent eye for detail.

The Airport Operations Coordinator will coordinate with various airport departments, vendors and other stakeholders to ensure the smooth running of the airport. Duties will include monitoring airport operations, analysing data and providing advice on operational improvements. This role will also involve liaising with government bodies and other external stakeholders.

The successful candidate must hold a valid airport operations certificate and possess excellent communication and organisational skills. A high level of computer literacy is essential, as is the ability to work well under pressure. A working knowledge of health and safety procedures is also desirable.

Airport Operations Coordinator Role Purpose

The purpose of an Airport Operations Coordinator is to ensure that all operations at the airport run smoothly and efficiently. This includes overseeing the planning, scheduling and coordination of people, equipment, and services. The airport operations coordinator is responsible for controlling, monitoring and assessing the performance of all airport activities, such as passenger and cargo handling, aircraft movements, and security. This role also involves managing the airport's compliance with relevant regulations and standards, as well as working with other airport personnel to ensure the safety and comfort of passengers.

Airport Operations Coordinator Role

An Airport Operations Coordinator works with airport management and staff to ensure the efficient and safe operation of the airport. This includes ensuring compliance with airport regulations, coordinating the arrival and departure of aircraft and passengers, and providing customer service to airport users. The role also involves liaising with other departments such as security, engineering and ground handling services.

Airport Operations Coordinator Duties

  • Carry out daily operational inspections at the airport
  • Ensure all airport equipment and facilities are maintained in good condition
  • Carry out administrative duties such as filing, data entry, and report writing
  • Organise personnel and resources to meet the daily operational needs of the airport
  • Monitor and record aircraft movements, take-offs and landings
  • Liaise with the air traffic control team and other personnel working at the airport
  • Maintain and update the airports operations manual
  • Ensure all safety procedures are followed at all times

Airport Operations Coordinator Requirements

  • Good organisational skills
  • Excellent customer service skills
  • An up to date knowledge of airline regulations
  • Ability to work under pressure
  • Good communication and interpersonal skills
  • Excellent knowledge of health and safety regulations

Airport Operations Coordinator Skills

  • Strong organisational skills
  • Excellent communication skills
  • Good knowledge of aviation regulations and standards
  • Ability to work independently and as part of a team

Airport Operations Coordinator Personal Traits

  • Excellent organisational skills
  • Ability to manage time effectively
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Good problem solving skills
  • Knowledge of safety regulations

How to write an Airport Operations Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Airport Operations Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Airport Operations Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Airport Operations Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Airport Operations Coordinator

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