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Arcade Attendant Job Description

What does an Arcade Attendant do?

An Arcade Attendant’s main responsibility is to ensure the smooth running of arcade games and equipment at amusement centres or arcade halls. They are in charge of making sure that all arcade machines are in working order and that customers are having a positive experience. They assist customers with their queries, explain how certain games work, and collect payment. Arcade attendants are also responsible for keeping the premises clean and tidy, any promotional materials displayed, along with ensuring that all safety procedures are followed. They must be friendly, professional, and able to communicate effectively with customers.

Our Arcade Attendant job description includes the Arcade Attendant responsibilities, duties, skills, education, qualifications, and experience.

Arcade Attendant Example

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If you need an example job description for an Arcade Attendant download the one below, alternatively we have many other Hospitality and Leisure job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Arcade Attendant do?

Arcade Attendant

We are looking for a friendly and outgoing Arcade Attendant to join our team. The successful candidate will be responsible for monitoring the arcade, ensuring maximum customer satisfaction and providing excellent customer service.

Duties and Responsibilities

• Greet customers and answer any queries they may have
• Ensure all gaming machines and equipment are in good working order
• Ensure the arcade is kept clean and tidy
• Ensure that all safety and minimum age requirements are met
• Resolve customer disputes in a professional and courteous manner
• Provide information about games and promotional offers
• Collect payments and provide change
• Monitor game play for fairness
• Report any malfunctions, damages or suspicious activities to the manager

Skills and Qualifications

• Excellent customer service skills
• Good communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently
• Basic computer skills
• High school diploma or equivalent

Arcade Attendant Role Purpose

The purpose of an Arcade Attendant is to provide a safe and enjoyable environment for customers, as well as ensure the machines and games in the arcade are in working order. The Arcade Attendant is also responsible for providing excellent customer service, resolving customer complaints, and collecting payments. Additionally, they may be responsible for stocking and tidying up the arcade to ensure a pleasant atmosphere.

Arcade Attendant Role

The Arcade Attendant is responsible for providing excellent customer service, managing arcade machines and equipment, and ensuring the safety of customers in an arcade environment.

Arcade Attendant Duties

  • Greeting customers and providing assistance to customers with arcade game machines
  • Monitoring the arcade area to ensure that all customers adhere to safety and security regulations
  • Providing technical support and guidance to customers on how to use the arcade game machines
  • Cleaning and maintaining the arcade area and machines
  • Collecting and counting money from customers
  • Repairing and replacing broken or damaged arcade game machines

Arcade Attendant Requirements

  • Ensuring the smooth running of the arcade
  • Providing excellent customer service
  • Maintaining order and cleanliness of the arcade
  • Recording customer payments and issuing tickets
  • Cash handling duties
  • Resetting machines and machines repairs

Arcade Attendant Skills

  • Excellent customer service
  • Good communication skills
  • Ability to work in a fast-paced environment
  • Reliability
  • Knowledge of arcade games

Arcade Attendant Personal Traits

  • Friendly and outgoing personality
  • Excellent customer service skills
  • Good communication skills
  • Ability to work under pressure
  • Ability to work on own initiative

How to write an Arcade Attendant Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Arcade Attendant Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Arcade Attendant Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Arcade Attendant Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Arcade Attendant

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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