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Arcade Technician Job Description

What does an Arcade Technician do?

An Arcade Technician is responsible for maintaining, repairing and troubleshooting arcade games and machines in an arcade or gaming centre. They perform regular maintenance, upgrades and installations to ensure the smooth running of arcade games. They are also responsible for handling customer complaints about malfunctioning machines, performing on-site repairs, ordering replacement parts, and inventory management. Additionally, Arcade Technicians may need to provide consultations on new games and technologies that can attract more customers to the arcade.

Our Arcade Technician job description includes the Arcade Technician responsibilities, duties, skills, education, qualifications, and experience.

Arcade Technician Example


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If you need an example job description for an Arcade Technician download the one below, alternatively we have many other Personal Care job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Arcade Technician do?

Arcade Technician is responsible for maintaining, repairing and servicing a variety of arcade video and pinball machines. This includes troubleshooting and resolving technical issues, performing regular maintenance, and ensuring all machines are in proper working order. The Technician must have a thorough understanding of electronics, as well as the ability to interpret and diagnose technical problems. In addition, the Technician must possess excellent customer service skills and the ability to work with a wide range of customers, from children to adults.

Arcade Technician Role Purpose

The purpose of an Arcade Technician is to maintain and repair arcade machines and equipment, as well as providing technical support to customers and staff. They are responsible for ensuring that all machines and equipment are in good working condition and that they are up to health and safety standards. They may carry out repairs, troubleshoot problems, and provide advice on how to use the machines and equipment. They may also test and calibrate machines, and help to develop new products.

Arcade Technician Role

A Arcade Technician is responsible for maintaining, repairing and installing arcade gaming machines, including video arcade games, pinball machines and related equipment. They must be knowledgeable in electrical and mechanical systems and troubleshooting, and must be able to inspect, test and diagnose faults in order to make necessary repairs. They must also be able to install and configure new systems, perform preventative maintenance and provide customer service.

Arcade Technician Duties

  • Install and maintain arcade machines
  • Troubleshoot and repair arcade machines
  • Test and adjust games to ensure correct operation
  • Perform regular maintenance of arcade machines
  • Assist customers with any issues they have

Arcade Technician Requirements

  • A good knowledge of arcade machines and gaming technology
  • Excellent customer service skills
  • Ability to diagnose and repair faults
  • Ability to work to deadlines

Arcade Technician Skills

  • Knowledge of arcade machines and how they work
  • Ability to diagnose and repair faults
  • Installation and maintenance of machines
  • Ability to use hand tools

Arcade Technician Personal Traits

  • Good customer service skills
  • Knowledge of computer hardware and software
  • Ability to troubleshoot technical issues
  • Able to diagnose and repair faults
  • Good communication skills

How to write an Arcade Technician Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Arcade Technician Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Arcade Technician Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Arcade Technician Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Arcade Technician

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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