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Change Management Specialist Job Description

What does a Change Management Specialist do?

A Change Management Specialist is responsible for developing and implementing strategies to help manage changes within an organisation. They work closely with senior management and other stakeholders to ensure that any changes to business processes, structures or technologies are smoothly implemented, with minimal disruption to operations. A Change Management Specialist also works to foster a culture of openness to change within the organisation, providing training and support to employees to help them adapt to new practices and procedures. They are key players in ensuring that an organisation remains competitive and agile in a rapidly changing business landscape.

Our Change Management Specialist job description includes the Change Management Specialist responsibilities, duties, skills, education, qualifications, and experience.

Change Management Specialist Example

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If you need an example job description for a Change Management Specialist download the one below, alternatively we have many other Management job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Change Management Specialist do?

Change Management Specialist

We are looking for a Change Management Specialist to join our team and help develop and implement change management plans and strategies.

This position is responsible for leading the successful planning and execution of change initiatives in order to ensure their effective adoption and integration into our organisation. The Change Management Specialist will work to ensure that our changes are well understood and accepted, and that they are effectively implemented and sustained.

The successful applicant will have a proven track record in change management and will have excellent communication, organisational and problem-solving skills. They should be experienced in identifying risks and opportunities associated with change, and in developing and executing comprehensive change management plans.

This is a highly collaborative role and the Change Management Specialist will work closely with stakeholders to understand their needs and to ensure the successful implementation of changes.


• Develop and execute comprehensive change management plans

• Identify risks and opportunities associated with change initiatives

• Analyse and evaluate change initiatives

• Monitor and measure progress of change initiatives

• Train and coach personnel on change management processes

• Communicate effectively with stakeholders

• Troubleshoot and resolve change-related issues

• Develop change management best practices


• Bachelor’s degree in business, management, or related field

• 5+ years’ experience in change management

• Proven track record in leading successful change initiatives

• Excellent communication, organisational, and problem-solving skills

• Experience in developing and executing change management plans

• Knowledge of change management best practices

• Ability to work collaboratively with stakeholders

Change Management Specialist Role Purpose

The purpose of the role of a Change Management Specialist is to provide guidance and support to organisations implementing change initiatives. The specialist will work closely with the leadership team to develop and implement strategies to ensure the successful implementation of changes. They will also be responsible for providing training and support to staff, managing communication and feedback, and monitoring the progress of the change process. Additionally, the specialist will provide guidance and advice on best practices in change management, ensuring the organisation is well prepared to manage the impact of any changes.

Change Management Specialist Role

A Change Management Specialist is responsible for overseeing and managing change initiatives within an organization. This role requires an individual with a deep understanding of change management principles and best practices, as well as excellent organizational, communication and problem-solving skills. The Change Management Specialist will work to identify areas of improvement, develop and implement strategies to facilitate change, and ensure that the transition is successful.

Change Management Specialist Duties

  • Develop and implement change management strategies and plans that maximize employee engagement and adoption of project outcomes
  • Analyse the change impact and identify key stakeholders
  • Work closely with business managers to ensure successful implementation of changes
  • Provide coaching and guidance to ensure that the changes are accepted and adopted
  • Evaluate the effectiveness of the change management process

Change Management Specialist Requirements

  • Knowledge of change management processes and techniques
  • Ability to develop and implement change management plans
  • Excellent communication and interpersonal skills
  • Good problem solving and analytical skills
  • Ability to work independently and as part of a team

Change Management Specialist Skills

  • Excellent communication skills
  • Organisational ability
  • Strong analytical skills
  • Ability to develop plans and strategies
  • Understanding of consumer behaviour

Change Management Specialist Personal Traits

  • Excellent communication and interpersonal skills
  • Problem solving ability
  • Strong organisational skills
  • Ability to understand the needs of stakeholders
  • Flexibility and adaptability

How to write a Change Management Specialist Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Change Management Specialist Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Change Management Specialist Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Change Management Specialist Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

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