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City Carrier Job Description

What does a City Carrier do?

As a City Carrier, your primary responsibility is to deliver mail and packages to residents and businesses in designated areas within a city or town. You will sort and prepare mail for delivery, often using a delivery truck or other vehicle to transport the mail to the designated areas. Along with delivering mail and packages to the intended recipients, you may also be required to collect and process outgoing mail as well. You must be able to navigate streets and roads using maps, GPS, and personal knowledge of the area. City Carriers are also expected to maintain accurate records of their deliveries and communicate effectively with customers regarding any issues or concerns.

Our City Carrier job description includes the City Carrier responsibilities, duties, skills, education, qualifications, and experience.

City Carrier Example

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If you need an example job description for a City Carrier download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a City Carrier do?

City Carrier Job Summary

The City Carrier is responsible for delivering mail and parcels to residential and business addresses in urban areas. The City Carrier should be able to navigate efficiently in a fast-paced, urban environment, and have the physical stamina to lift and carry packages for extended periods of time.

The City Carrier should be familiar with local streets and parking regulations and have a valid driving license. They should have excellent customer service skills and the ability to work independently. They should also be able to work in all weather conditions and be able to adapt quickly to changing traffic and delivery schedules.

The City Carrier should be well presented and have a friendly, outgoing personality. They should be able to communicate with customers in a professional manner and be able to answer any questions they may have.

The City Carrier should be able to manage their own workflow and meet deadlines. They should also be able to use a handheld scanner and other technology to track mail and parcels.

The City Carrier should be reliable and punctual. They should be able to work flexible hours and be able to work overtime when needed.

City Carrier Role Purpose

The purpose of a City Carrier job role is to deliver mail and packages to customers in a city or town. This may include sorting mail, loading mail and packages into a vehicle, and delivering them to the customer's address. The City Carrier is also responsible for collecting payments for services and products, as well as providing customer service.

City Carrier Role

A City Carrier is a postman or postwoman who delivers mail and parcels to homes in an urban area. They typically work for Royal Mail and will walk, cycle or use a van to complete their daily rounds.

City Carrier Duties

  • Deliver mail and parcels to residential and business addresses
  • Collect payments for goods and services
  • Sort mail for delivery
  • Provide excellent customer service
  • Assist customers with their enquiries

City Carrier Requirements

  • Good level of physical fitness
  • Ability to communicate effectively
  • Knowledge of the local area
  • Experience of handling parcels

City Carrier Skills

  • Excellent communication and customer service skills
  • Organisational ability
  • Ability to work under pressure
  • Ability to lift and carry heavy items

City Carrier Personal Traits

  • Reliable
  • Organised
  • Good customer service skills
  • Physically fit
  • Punctual

How to write a City Carrier Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a City Carrier Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a City Carrier Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a City Carrier Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a City Carrier

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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