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Community Health Worker Job Description

How to Hire a Community Health Worker

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Community Health Worker Job Description

We are searching for a Community Health Worker to provide social and mental health services in the community. Your responsibilities as a Community Health Worker will include communicating with underserved members of the public, including women, children, and migrant workers, to ensure they receive the care and support they need. The ideal candidate will be multilingual and hold a Bachelor’s degree in health education or a related field.

Community Health Worker Duties and Responsibilities

  • Connect underinsured or uninsured people to the social services, mental health, and medical care they need
  • Teach primary health education, such as disease prevention and hygiene best practises
  • Interpret or translate information
  • Provide social support and counselling as needed
  • Support case management efforts
  • Offer family planning information and helpful resources
  • Enter data to a database
  • Collect and provide data to a hospital or healthcare provider when needed

Community Health Worker Skills and Requirements

  • Foreign language skills a bonus
  • Community health certification
  • Case management skills
  • Knowledge of medical insurance
  • Friendly, compassionate, and empathetic personality
  • Desire to help the community
  • Bachelor’s degree in health education or public health

Personalising Your Community Health Worker Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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