skip to Main Content

1. Select Your Job Description

1. Find

Select Your Job Description

Select Your Job      Description

2. Convert to a Job Advert

2. Convert

Convert to a Job Advert

Convert to a Job Advert

3. Publish across our Job Boards

3. Advertise

Publish across our job boards

Publish across our Job Boards


Download FREE!

To download Customer Support Representative Job Description today just enter your email address!

Download Job Description

Once you have selected your Job Description download it and convert it to a Job Advert, please use as many as you require. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

Customer Support Representative Job Description

We are recruiting for a Customer Support Representative and we need this person to excel in meeting customers’ expectations, which include answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflict from customer complaints to ensure customer satisfaction.

To succeed as a Customer Support Representative, you should stay informed about product and service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.

Customer Support Responsibilities:

  • Generate sales leads.
  • Manage incoming calls.
  • Build good relationships with customers.
  • Resolve complaints and follow up on resolutions.
  • Identify customers’ needs.
  • Meet sales objectives.
  • Follow procedures and policies.

Customer Support Requirements:

  • Experience in Customer Service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.

Download FREE!

To download Customer Support Representative Job Description today just enter your email address!

Download Job Description

Writing a job description?

Download our free Job Description Template to guide you through the process of creating an insightful job description. Having a detailed job description is extremely helpful to candidates when they are applying for jobs online.

Related Blog Posts



Back To Top