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Document Controller Job Description

We have an opening for a document controller to join our company. You will manage all controlled documents, making sure everything is where it should be. You will design and maintain the document processes and procedures and enforce the chain of action and document classification. You handle controlled documents and edit, update, and check for accuracy. You will approve documents and distribute them to the correct persons. You must also ensure proper labelling, numbering, and accessibility to employees. When needed, you will archive and maintain a secure storage space for these documents.

Document Controller Responsibilities

  • Conduct document audits
  • Ensure revised documents are accessible
  • Assist with communication during external audits
  • Train clerks and delegate and oversee their tasks
  • Conform to company specifications and documentation procedures
  • Train employees in the document processes to ensure correct handling of documents from the ground up
  • Ensure proper organisation and security of documents
  • Oversee document through its entire lifecycle
  • Check and edit documents and prepare for distribution
  • Create document filing and organising systems that are both effective and efficient
  • Log document requests and retrieve documents as needed
  • Distribute documents to relevant recipients
  • Confirm delivery of documents to proper personnel
  • Ensure proper organisation and security of documents (paper and electronic)
  • Log document requests and help retrieve documents as needed for employees
  • Make available, notify and distribute documents to relevant recipients
  • Confirm delivery of documents to proper personnel

Document Controller Requirements

  • Bachelor’s degree in business management, administration or related field
  • Proven skill for creating and implementing controlled document processes
  • Extremely organised and efficient
  • Work well under pressure and have impressive stress management
  • Strong oral and written communication skills
  • Proclivity for catching errors and enacting appropriate changes
  • Outstanding time-management
  • Strong interpersonal skills
  • Excellent analytical ability
  • Archival experience
  • 5+ years of relevant experience
  • Expert data organiser

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