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Employee Relations Specialist Job Description

What does an Employee Relations Specialist do?

An Employee Relations Specialist is responsible for managing the relationship between an organisation and its employees. They play a crucial role in ensuring that the workplace is conducive to productivity and that all employees are treated fairly. An Employee Relations Specialist is typically responsible for onboarding new employees, managing disciplinary procedures, resolving employee disputes, and providing guidance on company policies and regulations. They work closely with HR teams, managers, and other stakeholders to ensure that employees are well-supported and that the organisation is compliant with employment laws. Overall, the role of an Employee Relations Specialist is to foster a positive work environment that allows employees to perform at their best.

Our Employee Relations Specialist job description includes the Employee Relations Specialist responsibilities, duties, skills, education, qualifications, and experience.

Employee Relations Specialist Example


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If you need an example job description for an Employee Relations Specialist download the one below, alternatively we have many other Human Resources (HR) job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Employee Relations Specialist do?

The Employee Relations Specialist is responsible for providing professional advice and support to all employees, managers and HR professionals in respect of employee relations issues. This includes managing and resolving disputes, grievances, disciplinary and performance issues, ensuring that all policies and procedures are followed and that the company adheres to UK employment legislation.

The Employee Relations Specialist will provide advice and guidance to management on best practice in the field of employee relations, support the development and implementation of HR programmes, and ensure that employee relations are managed in a consistent and effective manner. They will work closely with the HR team to ensure that employee relations are managed in an effective, efficient and professional manner.

The successful candidate will have a strong background in employee relations, excellent communication and interpersonal skills, and experience of working in a fast-paced environment. They will have a comprehensive understanding of UK employment legislation and a commitment to delivering an excellent service to all stakeholders.

Employee Relations Specialist Role Purpose

The purpose of an Employee Relations Specialist is to provide advice and guidance to employers and employees on a range of employment-related topics, such as recruitment, employee development, performance management, and employee rights and responsibilities. They may also be responsible for resolving workplace disputes and helping to develop policies and procedures to ensure a harmonious working environment. Employee Relations Specialists aim to foster positive and productive relationships between employers and employees, while ensuring that both parties are compliant with relevant laws and regulations.

Employee Relations Specialist Role

An Employee Relations Specialist is responsible for maintaining and improving the relationship between an organisation and its employees. They work to ensure that all employees are treated fairly and within the parameters of the law and company policies and procedures. They provide advice and support on HR matters, and work to resolve any disputes or grievances that may arise.

Employee Relations Specialist Duties

  • Provide advice and guidance on employee relations issues
  • Assess employee relations issues and recommend appropriate solutions
  • Produce reports, policy documents, and guidance notes on employee relations matters
  • Develop and implement employee relations initiatives and programmes
  • Provide training and advice on employee relations topics
  • Advise managers on best practice in employee relations
  • Support and coach managers in dealing with challenging employee relations issues

Employee Relations Specialist Requirements

  • Excellent organisational and communication skills
  • Ability to handle sensitive employee issues with discretion
  • Knowledge of employment laws
  • Familiarity with HR software

Employee Relations Specialist Skills

  • Excellent communication skills
  • Ability to manage complex employee relations issues
  • Ability to build strong relationships with staff
  • Good understanding of employment law
  • Ability to work with a range of stakeholders

Employee Relations Specialist Personal Traits

  • Strong interpersonal and communication skills
  • Organisational and problem-solving abilities
  • Ability to analyse data and draw conclusions
  • Ability to work collaboratively and build relationships

How to write an Employee Relations Specialist Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Employee Relations Specialist Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Employee Relations Specialist Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Employee Relations Specialist Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Employee Relations Specialist

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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