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Gas Station Attendant Job Description

What does a Gas Station Attendant do?

A Gas Station Attendant is responsible for ensuring that the fuel station operates smoothly and efficiently. They are typically in charge of refuelling petrol or diesel for vehicles and performing general maintenance checks on the fuel pumps and other equipment. Additionally, Gas Station Attendants also handle the cash registers to process payments from customers, monitor inventory levels, and maintain the general cleanliness of the fuel station premises. They might also be responsible for handling certain customer inquiries, such as answering questions about fuel grades, pricing, and discounts. Overall, their aim is to ensure that all customers are provided with timely and efficient service.

Our Gas Station Attendant job description includes the Gas Station Attendant responsibilities, duties, skills, education, qualifications, and experience.

Gas Station Attendant Example


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If you need an example job description for a Gas Station Attendant download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Gas Station Attendant do?

Gas Station Attendant Job Summary

A Gas Station Attendant is responsible for providing exceptional customer service to customers at a gas station. They will be expected to provide a hospitable and efficient service, ensuring that customers are greeted in a friendly and professional manner. The Gas Station Attendant will be responsible for accurately operating the cash register, processing customer transactions, stocking shelves, and maintaining a clean and organized work environment. They must ensure compliance with all health and safety regulations, and must possess excellent customer service, communication, and problem-solving skills.

Gas Station Attendant Role Purpose

The purpose of a gas station attendant is to provide customer service to customers at a gas station. This may include serving fuel, checking oil levels, cleaning windscreens, taking payments and providing information about the station's services and local attractions. They may also need to carry out basic maintenance tasks such as changing light bulbs and unblocking drains. The attendant must ensure that the station remains secure and that all health and safety regulations are followed.

Gas Station Attendant Role

Gas station attendant is a job role responsible for providing customer service to customers at petrol stations, such as filling up cars with fuel, checking oil levels and tyre pressure, and providing advice on car maintenance. They may also be responsible for taking payments, stocking shelves, and cleaning the station.

Gas Station Attendant Duties

  • Greet customers and ascertain their requirements
  • Provide advice and assistance on fuel types, car maintenance and other related services
  • Operate the cash register and accept payment from customers
  • Ensure the fuel pumps are in working order and undertake basic maintenance
  • Check oil, water and tyre pressure
  • Ensure the station and surrounding area is kept clean and tidy
  • Respond to customer queries and complaints
  • Maintain stock levels and order new supplies
  • Maintain records of fuel sales and other transactions

Gas Station Attendant Requirements

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Knowledge of health and safety regulations
  • Attention to detail
  • Ability to handle cash and card payments

Gas Station Attendant Skills

  • Customer service
  • Cash handling
  • Carrying out fuel checks
  • Checking oil and water levels
  • Cleaning vehicle windows

Gas Station Attendant Personal Traits

  • Friendly
  • Self-motivated
  • Organised
  • Customer service-oriented
  • Ability to handle money accurately

How to write a Gas Station Attendant Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Gas Station Attendant Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Gas Station Attendant Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Gas Station Attendant Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Gas Station Attendant

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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