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Healthcare Social Worker Job Description

What does a Healthcare Social Worker do?

A Healthcare Social Worker is a professional who works in the healthcare industry to provide emotional support and counseling services to patients and their families. They help patients deal with issues like chronic illnesses, disabilities, and end-of-life care, and work closely with healthcare providers to ensure that the patient’s needs are met. Healthcare Social Workers may also help patients access financial assistance for medical bills or find appropriate support groups and resources in the community. Overall, their job is to improve the quality of life of patients and their families during the difficult times that come with healthcare issues.

Our Healthcare Social Worker job description includes the Healthcare Social Worker responsibilities, duties, skills, education, qualifications, and experience.

Healthcare Social Worker Example


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If you need an example job description for a Healthcare Social Worker download the one below, alternatively we have many other Social Care job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Healthcare Social Worker do?

A Healthcare Social Worker is responsible for providing support, guidance, and resources to individuals and families who are dealing with physical and mental health issues. They provide support with both short- and long-term goals, assessing and addressing social, emotional, and financial needs. They strive to help individuals to become independent and self-sufficient by offering counseling, education, and advocacy. Healthcare Social Workers also advocate on behalf of their clients, offering support and guidance through difficult times. They work closely with health care professionals, such as doctors, nurses, and therapists, to ensure that clients’ needs are met.

Healthcare Social Worker Role Purpose

The purpose of a Healthcare Social Worker is to support individuals and families who are facing health-related issues. This could include physical or mental health conditions, and the social worker may provide a range of services to help them cope. These services could include providing emotional support, information, advice and guidance, as well as advocacy and referrals to other services. Healthcare Social Workers also work with health professionals to provide a holistic approach to care, ensuring that the individual's physical, emotional and social needs are addressed.

Healthcare Social Worker Role

Healthcare social workers provide a range of services to people of all ages who are facing physical and mental health challenges. They offer social, emotional and practical support to individuals, families and carers, helping them to cope with the impact of illness, disability and other life events. Healthcare social workers assess needs, develop and implement care plans, provide counselling and advocacy, and refer individuals to other services as required.

Healthcare Social Worker Duties

  • Provide emotional and practical support to patients and their families
  • Advise patients on accessing healthcare services and benefits
  • Work with other healthcare professionals to coordinate services and treatments
  • Offer counselling to patients and their families
  • Help to develop care plans for individuals and families
  • Assess the needs of patients and provide guidance and assistance
  • Advise on community resources and services
  • Liaise with community groups and organisations
  • Monitor and review patient progress
  • Keep accurate records and reports

Healthcare Social Worker Requirements

  • Degree in Social Work or equivalent
  • Experience of working with disadvantaged people in a healthcare setting
  • Strong communication skills
  • Ability to work with people from all backgrounds
  • Ability to remain professional and non-judgmental
  • Ability to work with multi-disciplinary teams

Healthcare Social Worker Skills

  • Compassion
  • Empathy
  • Excellent communication skills
  • Knowledge of relevant social care legislation
  • Experience of working in a multi-disciplinary team

Healthcare Social Worker Personal Traits

  • Excellent interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Empathy and understanding
  • Ability to work in challenging and emotionally demanding situations
  • Ability to maintain professional boundaries

How to write a Healthcare Social Worker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Healthcare Social Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Healthcare Social Worker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Healthcare Social Worker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Healthcare Social Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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