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Housekeeper Supervisor Job Description

What does a Housekeeper Supervisor do?

A Housekeeper Supervisor is responsible for overseeing a team of housekeeping staff and ensuring that guest rooms, public areas and other parts of the hotel are kept clean and tidy. This involves assigning tasks to housekeeping staff, ensuring that all cleaning standards are met, and conducting regular inspections to ensure that rooms are properly cleaned. The Housekeeper Supervisor is also responsible for ensuring that housekeeping staff receive training and are fully equipped to carry out their duties. Additionally, the Housekeeper Supervisor may also be responsible for ordering supplies and maintaining cleaning equipment.

Our Housekeeper Supervisor job description includes the Housekeeper Supervisor responsibilities, duties, skills, education, qualifications, and experience.

Housekeeper Supervisor Example

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If you need an example job description for a Housekeeper Supervisor download the one below, alternatively we have many other Facilities Management job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Housekeeper Supervisor do?

The Housekeeper Supervisor is responsible for overseeing the daily operations of the housekeeping department and ensuring the highest standards of cleanliness and safety are maintained. The Supervisor will be responsible for supervising and leading the team of housekeepers, providing guidance, support and training to ensure the team are working efficiently and effectively. The Supervisor will ensure all areas are maintained to a high standard, as well as implementing and adhering to health and safety regulations. The Supervisor will also be responsible for responding to customer queries and complaints, and managing stock levels. The ability to work flexible hours, including evenings and weekends, is essential.

Housekeeper Supervisor Role Purpose

The purpose of a Housekeeper Supervisor is to lead and manage housekeeping staff, ensuring that the highest standards of cleanliness, hygiene and tidiness are maintained in all areas of the property. They are responsible for the day-to-day operations of the housekeeping department, including the supervision of staff, the scheduling of shifts and the allocation of duties. They also oversee the management of supplies, equipment and inventory, as well as overseeing staff training and development. The Housekeeper Supervisor also ensures that customer service standards are met and that health and safety regulations are observed.

Housekeeper Supervisor Role

The Housekeeper Supervisor is responsible for overseeing the housekeeping staff in a hotel or other hospitality environment, ensuring that rooms and public areas are clean, tidy and presentable to guests. The Housekeeper Supervisor will manage staff, allocate tasks, check completed work, provide training and carry out disciplinary procedures when necessary. They will also be responsible for maintaining records, ordering cleaning supplies and ensuring Health & Safety regulations are followed.

Housekeeper Supervisor Duties

  • Planning and coordinating work schedules and activities of housekeeping staff
  • Assigning tasks to staff and monitoring performance
  • Inspecting work to ensure quality standards are met
  • Recruiting and training new staff
  • Supervising the use of cleaning materials and equipment
  • Ensuring health and safety regulations are adhered to
  • Maintaining records and producing reports

Housekeeper Supervisor Requirements

  • Manage and supervise housekeeping staff
  • Ensure high standards of cleanliness and tidiness are maintained
  • Organize cleaning rotas and allocate duties
  • Carry out regular inspections of rooms, public areas and back of house areas
  • Maintain records and logs of cleaning activities
  • Train housekeeping staff in cleaning techniques and safety procedures
  • Respond to customer complaints and take appropriate action
  • Liaise with other departments and ensure excellent customer service

Housekeeper Supervisor Skills

  • Ability to manage housekeeping staff
  • Familiarity with health and safety regulations
  • Knowledge of cleaning materials and supplies
  • Strong organizational and problem-solving skills
  • Excellent communication and interpersonal abilities

Housekeeper Supervisor Personal Traits

  • Organised
  • Proactive
  • Excellent interpersonal and communication skills
  • Ability to lead and motivate a team

How to write a Housekeeper Supervisor Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Housekeeper Supervisor Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Housekeeper Supervisor Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Housekeeper Supervisor Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Housekeeper Supervisor

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