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Housing Counselor Job Description

What does a Housing Counselor do?

A Housing Counselor is responsible for providing guidance and advice to individuals and families who are seeking or struggling to maintain affordable housing solutions. They work with clients to help them navigate the complexities of the housing market and assist them in securing and sustaining suitable housing. The job involves educating clients on financial literacy, creditworthiness and budgeting, and connecting them with resources such as affordable loan options and local government housing programs. Housing Counselors also help clients to address issues related to eviction, foreclosure, and landlord-tenant disputes, advocating for their rights and providing support during these challenging times.

Our Housing Counselor job description includes the Housing Counselor responsibilities, duties, skills, education, qualifications, and experience.

Housing Counselor Example

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If you need an example job description for a Housing Counselor download the one below, alternatively we have many other Finance job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Housing Counselor do?

A Housing Counselor is responsible for providing advice and support to individuals and families who are looking for suitable and affordable housing. The Counselor will assist individuals in understanding their rights and responsibilities when entering into a tenancy agreement, managing their finances and engaging with social services and other agencies. Duties will include identifying suitable properties, providing advice on legal and financial issues associated with renting, helping clients to access benefits and other sources of financial help, negotiating with landlords and other housing providers, and providing support during the tenancy. The Counselor will also be expected to develop, implement and evaluate housing strategies, monitor relevant legislation and keep up to date with housing policies.

Housing Counselor Role Purpose

The purpose of a housing counsellor is to provide advice, guidance and support to individuals and families who are facing housing issues. They work with clients to help them identify their housing needs and the best solutions for them. They may also provide information and advice on housing options, benefits, budgeting and debt management, homelessness and housing law. They may also refer clients to specialist services and other agencies for assistance.

Housing Counselor Role

Housing Counsellor provides advice and assistance to those seeking housing advice, support and assistance in the UK. They help tenants understand their rights and responsibilities and provide assistance in areas such as rent arrears, allocations and homelessness. They also help landlords understand their rights and responsibilities and provide assistance in areas such as rent reviews and tenancy agreements.

Housing Counselor Duties

  • Provide advice and guidance to individuals and families on their housing options and rights
  • Assist in finding suitable housing and negotiating with landlords
  • Help people access benefits and services related to housing
  • Facilitate access to legal advice and support for people facing eviction
  • Provide financial advice on budgeting and managing debt
  • Refer to other specialist services as appropriate

Housing Counselor Requirements

  • A degree in social work, psychology, housing, or a related field
  • Knowledge of local housing market
  • Excellent communication and interpersonal skills
  • Good organisational and problem solving skills
  • Ability to work independently and as part of a team

Housing Counselor Skills

  • Listening and communication skills
  • Knowledge of housing options and regulations
  • Ability to work with people from diverse backgrounds
  • Patience and empathy
  • Problem solving and decision making abilities

Housing Counselor Personal Traits

  • Excellent communication and interpersonal skills
  • Ability to work well both independently and as part of a team
  • Patience and empathy
  • Ability to work with people from a variety of backgrounds
  • Knowledge of housing regulations and resources
  • Ability to assess and manage risks
  • Strong problem solving and organisational skills

How to write a Housing Counselor Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Housing Counselor Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Housing Counselor Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Housing Counselor Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Housing Counselor

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