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Lift Operator Job Description

What does a Lift Operator do?

A Lift Operator is responsible for ensuring the safe and efficient operation of elevators in buildings such as offices, hotels and residential properties. They operate and maintain various types of lifts, including passenger, freight and service lifts. This involves monitoring lift performance, assessing mechanical malfunctions and carrying out regular inspections and maintenance checks. They are also responsible for loading and unloading lifts, assisting passengers, controlling lift speeds, and ensuring compliance with health and safety regulations. A Lift Operator needs to have good communication skills, a keen eye for detail, and the ability to work well under pressure.

Our Lift Operator job description includes the Lift Operator responsibilities, duties, skills, education, qualifications, and experience.

Lift Operator Example


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If you need an example job description for a Lift Operator download the one below, alternatively we have many other Manufacturing job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Lift Operator do?

The Lift Operator is responsible for the smooth operation of the lift by ensuring its safe and efficient operation. The Lift Operator will inspect, maintain and operate lifts, ensuring they are in good working condition and in compliance with safety standards. The Lift Operator will provide assistance to passengers and colleagues, providing clear instructions on the safe and efficient use of the lift. The Lift Operator will also be responsible for monitoring the lift cabin and keeping it clean and tidy. The Lift Operator will ensure all passengers are aware of any potential risks, and will report any faults or incidents that arise to the relevant supervisor.

Lift Operator Role Purpose

The purpose of a Lift Operator is to ensure the safe and efficient operation of an elevator or other lifting device. They are responsible for operating and maintaining the lift, responding to customer inquiries and complaints, and ensuring that the lift is properly maintained and in good working order. They also often check to make sure that passengers are using the lift safely and properly, and that the lift is secure and safe to use.

Lift Operator Role

A Lift Operator is responsible for the safe and efficient operation of lifts in a building, ensuring that passengers get to their desired destination safely and quickly. They are also responsible for the maintenance and repair of lifts.

Lift Operator Duties

  • Greet passengers and issue tickets
  • Control the speed and direction of lifts
  • Monitor and maintain lift machinery
  • Provide assistance to passengers
  • Respond to emergency situations

Lift Operator Requirements

  • Ability to operate a lift
  • A good working knowledge of lift maintenance and safety standards
  • Excellent customer service skills

Lift Operator Skills

  • Customer service
  • Organizational skills
  • Ability to operate lifts and escalators

Lift Operator Personal Traits

  • Strong customer service skills
  • Ability to remain calm under pressure
  • Good problem solving skills
  • Good communication skills
  • Ability to work independently
  • Ability to follow safety procedures

How to write a Lift Operator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Lift Operator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Lift Operator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Lift Operator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Lift Operator

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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