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Mailman Job Description

What does a Mailman do?

In the UK, a mailman is responsible for collecting and delivering letters and parcels for the Royal Mail service. They typically work outdoors and are required to use delivery vans and trolleys to transport mail to different addresses. Mailmen must have good organizational skills and be able to work well independently. They need to be physically fit and able to walk long distances, sometimes carrying heavy loads. A mailman must also have excellent customer service skills and interact with customers in a friendly and professional manner. They are responsible for delivering mail accurately and on time, making sure it goes to the correct recipient.

Our Mailman job description includes the Mailman responsibilities, duties, skills, education, qualifications, and experience.

Mailman Example

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If you need an example job description for a Mailman download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Mailman do?

The Mailman job is responsible for collecting, sorting and delivering letters, parcels and other mail items to addresses within a designated area. The Mailman is also responsible for collecting payments for goods and services, and providing customers with change and receipts. Good customer service skills and a friendly manner are essential to this role, as the Mailman is often the public face of the postal service. Candidates should have good organisational and communication skills and be able to work independently in all weather conditions.

Mailman Role Purpose

The purpose of the Mailman job role is to deliver mail and other items to residential and commercial addresses. This may include letters, parcels, documents, and packages. They may also be required to collect mail from post boxes and return undeliverable mail to the relevant sorting office. Mailmen must ensure that the mail is delivered safely and securely and in accordance with the Royal Mail's guidelines.

Mailman Role

Mailman is a job that involves delivering mail and parcels to people's homes and businesses. The job involves collecting and sorting mail, delivering packages and letters, and sometimes even collecting payment for items. Mailmen typically work for the Royal Mail in the UK, but may also work for private delivery companies.

Mailman Duties

  • Arrange and coordinate mail distribution
  • Handle customer enquiries and complaints
  • Maintain records of mail services
  • Sort and deliver mail
  • Assist with other administrative tasks

Mailman Requirements

  • Excellent communication skills
  • Ability to manage a team
  • Knowledge of mail sorting systems

Mailman Skills

  • Good communication skills
  • Ability to manage and lead teams
  • Knowledge of data protection and privacy regulations
  • Understanding of the principles of mail delivery

Mailman Personal Traits

  • Reliable
  • Organised
  • Punctual

How to write a Mailman Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Mailman Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Mailman Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Mailman Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Mailman

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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