What does a Mailroom Clerk do?
A Mailroom Clerk works in an organization to manage and distribute incoming and outgoing mail. They are responsible for sorting, opening, and distributing all mail, packages, and courier deliveries to the correct departments or individuals within the company. They also manage office supplies and equipment in the mailroom, ensure that outgoing mail is properly packaged and addressed, and maintain accurate records of all incoming and outgoing mail. Additionally, a Mailroom Clerk may be responsible for assisting with other administrative and clerical tasks as needed.
Our Mailroom Clerk job description includes the Mailroom Clerk responsibilities, duties, skills, education, qualifications, and experience.
Mailroom Clerk Example
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If you need an example job description for a Mailroom Clerk download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Mailroom Clerk do?
The Mailroom Clerk is responsible for sorting and delivering internal and external mail within a company. The Mailroom Clerk will operate mail and parcel sorting machines, deliver mail to staff and departments, and ensure that mail is delivered securely and accurately. The Mailroom Clerk will also be required to scan outgoing mail and package labels, load mail into machines, and manage mail queues. The successful candidate will have excellent customer service skills, an ability to work quickly and accurately, and a good knowledge of relevant health and safety procedures.
Mailroom Clerk Role Purpose
The purpose of a Mailroom Clerk is to manage the efficient handling of incoming and outgoing mail and packages, ensuring they reach their intended destination in a timely and secure manner. This role requires accuracy and attention to detail, as well as excellent customer service and communication skills. The Mailroom Clerk is responsible for sorting, weighing and labelling mail, ensuring all documents and packages are properly and securely packaged, and tracking and recording all mail/package movements. Additionally, the Mailroom Clerk may be required to assist with various other tasks, such as office moves, furniture deliveries and stock control.
Mailroom Clerk Role
Mailroom clerks are responsible for receiving, sorting, and distributing incoming mail and packages to the correct recipients. They may also be responsible for preparing outgoing mail and packages, such as parcels and registered mail, for delivery.
Mailroom Clerk Duties
- Answer incoming calls and emails
- Sort and deliver incoming mail
- Prepare outgoing mail and packages
- Maintain records of sent and received mail
- Manage mailroom supplies and equipment
Mailroom Clerk Requirements
- Excellent organisational skills
- Knowledge of office equipment
- Excellent communication and customer service skills
- Ability to work with minimal supervision
- Attention to detail
- Ability to work within a team environment
- Ability to prioritise workload
Mailroom Clerk Skills
- Excellent organisational and communication skills
- Knowledge of mailroom procedures and equipment
- Ability to work independently
- Ability to work well under pressure
- Excellent customer service skills
Mailroom Clerk Personal Traits
- Strong communication skills
- Excellent customer service
- Organised and efficient
- Attention to detail
- Team player
How to write a Mailroom Clerk Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Mailroom Clerk Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Mailroom Clerk Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Mailroom Clerk Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Mailroom Clerk
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
