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Medical Case Manager Job Description

What does a Medical Case Manager do?

A Medical Case Manager is responsible for managing and coordinating patient care plans, particularly for those with complex medical needs. They work with healthcare professionals to develop and implement treatment plans, provide support and education to patients and their families, and ensure that patients receive appropriate medical care. Medical Case Managers may also be involved in conducting assessments, advocating for patients’ rights and liaising with third-party providers such as insurers or government agencies. Ultimately, their goal is to improve patient outcomes by ensuring that patients receive the best possible care and support.

Our Medical Case Manager job description includes the Medical Case Manager responsibilities, duties, skills, education, qualifications, and experience.

Medical Case Manager Example

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If you need an example job description for a Medical Case Manager download the one below, alternatively we have many other Social Care job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Medical Case Manager do?

A Medical Case Manager is responsible for coordinating and managing medical care for patients in order to ensure that they receive the best possible care. This includes making sure that the patient's medical needs are met, and that they receive the right treatments, tests, and medications. The Case Manager will also liaise with the patient's family and other healthcare professionals to ensure that their needs are met. They will assess the patient's condition, evaluate the results of treatments and tests, and make decisions about the patient's care. They will also review the patient's medical records and make recommendations to other healthcare professionals, as well as providing support and reassurance to the patient and their family.

Medical Case Manager Role Purpose

The purpose of a Medical Case Manager is to provide an individualised and holistic approach to an individual’s health care needs. This role requires an understanding of the medical, social and psychological needs of a person, and the ability to coordinate and manage the various elements of their health care in an integrated way. The Medical Case Manager is responsible for developing and implementing individualised care plans that meet a person’s needs and align with their personal goals. They monitor and review the person’s progress, and provide advice and support to the individual and their family. They also liaise with other health care professionals to ensure the person’s needs are met.

Medical Case Manager Role

A Medical Case Manager is responsible for providing high quality case management services to individuals with medical needs, coordinating and monitoring their care, and providing support to their families. They work collaboratively with medical professionals, social services and community resources to ensure the best outcomes for patients.

Medical Case Manager Duties

  • Plan and coordinate patient care with other medical professionals
  • Monitor patient progress and adjust treatments accordingly
  • Provide education and guidance to patients and their families
  • Develop individualised care plans and ensure patients receive appropriate medical services
  • Maintain accurate records and reports
  • Liaise with medical staff, social workers and other relevant organisations

Medical Case Manager Requirements

  • Ability to assess and review medical cases
  • Excellent communication skills
  • Knowledge of relevant legislation and regulations
  • Ability to work with a range of stakeholders
  • Experience of working with vulnerable people

Medical Case Manager Skills

  • Strong communication and interpersonal skills
  • Ability to work with individuals from diverse backgrounds
  • Ability to work independently and as part of a team
  • Knowledge of medical terminology and assessment techniques
  • Ability to manage caseloads and carry out case reviews
  • Ability to develop, implement and review care plans

Medical Case Manager Personal Traits

  • Organised
  • Strong interpersonal skills
  • Good communication skills
  • Ability to work independently
  • Adaptable

How to write a Medical Case Manager Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Medical Case Manager Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Medical Case Manager Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Medical Case Manager Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Medical Case Manager

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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