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Mental Health Support Worker Job Description

What does a Mental Health Support Worker do?

A Mental Health Support Worker helps mental health patients by providing mental health services and emotional support. Mental Health Support Worker responsibilities include providing basic care, monitoring patients, and helping patients taking medications. Mental Health Support Workers may work in psychiatric hospitals or another healthcare facility with a larger multidisciplinary team.

Our Mental Health Support Worker job description includes the Mental Health Support Worker responsibilities, duties, skills, education, qualifications, and experience.

Mental Health Support Worker Example

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If you need an example job description for a Mental Health Support Worker download the one below, alternatively we have many other Healthcare job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Mental Health Support Worker do?

Mental Health Support Worker Role

Our organisation is looking for a Mental Health Support Worker to help people with mental illnesses in their day-to-day life. As a Mental Health Support Worker, you will help patients navigate the health service, assist them with mobility and physical care, administer medication, and help people in their homes. The ideal candidate will have strong communication skills, working knowledge of mental health, and the ability to work a varied schedule.

Mental Health Support Worker Duties

  • Provide patient care and living assistance
  • Develop treatment plans
  • Monitor the physical and mental health of patients
  • Visit patients in their homes
  • Lead therapy sessions
  • Keep accurate patient records

Mental Health Support Worker Requirements

  • Knowledge of mental health and clinical diagnoses
  • Excellent verbal and written communication skills
  • Able to work on a flexible schedule
  • A valid driving licence
  • Experience with family, group, and individual therapy
  • Computer literacy

Mental Health Support Worker Qualifications

The education and specific qualifications of a Mental Health Support Worker might include the following:

  • A Degree in Psychology, Social Work, or Life Sciences 
  • 2 A Levels

Mental Health Support Worker Desired Experience

The relevant experience of a Mental Health Support Worker might include working in roles where care is provided to patients with a mental illness and they could monitor patients and develop their personal skills, organisational skills, and good listening skills.

Mental Health Support Worker Training

Possible training of an excellent Mental Health Support Worker candidate might include:

  • Nursing and Midwifery Council Registration
  • Royal College of Nursing Qualifications
  • British Psychological Society Training
  • Level 3 Mental Health Course
  • NVQ Level 2 in Health and Social Care

How to write a Mental Health Support Worker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Mental Health Support Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Mental Health Support Worker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Mental Health Support Worker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Mental Health Support Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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