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Occupancy Specialist Job Description

What does an Occupancy Specialist do?

An Occupancy Specialist works in the field of property management, with a primary focus on managing rental properties. The key responsibilities of an Occupancy Specialist include determining tenant eligibility for new lease agreements, managing lease renewals, and ensuring compliance with local and federal housing regulations. An Occupancy Specialist will also oversee the application of rental payments, manage eviction processes, and carry out property inspections. Strong communication and interpersonal skills are essential for building positive relationships with tenants, as well as liaising with other property management professionals.

Our Occupancy Specialist job description includes the Occupancy Specialist responsibilities, duties, skills, education, qualifications, and experience.

Occupancy Specialist Example

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If you need an example job description for an Occupancy Specialist download the one below, alternatively we have many other Sales job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Occupancy Specialist do?

Occupancy Specialist Job Summary

An Occupancy Specialist is responsible for managing leases and occupancy of the property they are assigned to. They are responsible for the entire leasing process, from tenant selection to lease renewal, and must ensure that all tenants are in compliance with their lease agreements. The Occupancy Specialist is also responsible for maintaining accurate records of all tenants, including maintenance requests and rent payments. Additionally, they may also be responsible for preparing rental agreements, inspecting the property, and resolving tenant disputes. The successful candidate must have excellent customer service skills and attention to detail.

Occupancy Specialist Role Purpose

The purpose of an Occupancy Specialist is to provide support to organisations in managing their occupancy rates. This may include carrying out research to identify areas where occupancy levels could be improved, developing strategies and campaigns to increase occupancy, and providing advice on how to optimise occupancy levels. The Occupancy Specialist may also be responsible for monitoring occupancy levels, providing data analysis and insights, and developing reports on occupancy trends. Additionally, they may be involved in training and developing staff on occupancy management, as well as providing guidance on relevant legislation and regulations.

Occupancy Specialist Role

An Occupancy Specialist is responsible for managing the occupancy and tenancy of rental properties, ensuring compliance with rental agreements, local laws and regulations, and providing excellent customer service to tenants. They also ensure that rental properties are maintained in accordance with contractual obligations, and may coordinate and supervise repairs and maintenance as needed.

Occupancy Specialist Duties

  • Monitor and review occupancy records
  • Develop and implement occupancy policies and procedures
  • Assess and evaluate occupancy data
  • Manage occupancy systems
  • Identify occupancy trends and develop strategies to maximize occupancy
  • Monitor compliance with occupancy regulations
  • Liaise with internal departments and external stakeholders

Occupancy Specialist Requirements

  • Excellent communication skills
  • Ability to work with a variety of people
  • Experience of dealing with tenancy agreements and regulations

Occupancy Specialist Skills

  • Excellent communication skills
  • Ability to work independently
  • Organizational and problem-solving skills
  • Proficiency in Microsoft Office

Occupancy Specialist Personal Traits

  • Strong customer service skills
  • Excellent communication skills
  • Ability to work independently
  • Ability to work in a team
  • Ability to multi-task
  • Good organisational skills
  • Strong problem solving skills

How to write an Occupancy Specialist Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Occupancy Specialist Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Occupancy Specialist Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Occupancy Specialist Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Occupancy Specialist

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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